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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This service alone was exceptional. The technician was very polite and knowledgeable he explained exactly how the process works had the chemicals involved with good and what not that he didn't dude to the carpets in the environment overall I have to say I would recommend zeroRez to friends and family
I am amazed at how well zerorez works compared to other carpet cleaning services. I will be a long time customer. Thank you.
Technicians are very knowledgeable and pleasant. No soap is used on the carpet and the carpet always comes out clean and fresh.
Tech was very nice, but was 1.5 hours past the end time of arrival. Good job though once it was complete.
Suggestions and expertise were greatly appreciated.
When your technician arrived and I noticed that it was a woman, I was a little leery at first about the job she would do . But she soon proved to be the best technician that I've had out to my house. She spent more time and did a better job on my upholstery than any other technician that you have sent in the past . I will definitely request her the next time I have my upholstery cleaned .
I like that everyone is so nice. Also, you don't leave my carpet rough and crunchy. It always feels soft and clean when you are done.
It was fast
Great technician - Travis! Fast, friendly and efficient!
Great customer service and the cleaning products you used got ALL of the cat urine out of my wool rug. Thank you Luis!!!
Since I am a return customer , I have not been disappointed yet. Quick and Thorough cleaning by your technicians is what we expect ..
And We Receive!!!! My carpets ( which to my regret) have many pet stains and outdoor tracking stains from many shoes .. But after zerorez.. Like new and dry quicker and no soap!!!! I will and have referred this company to many people .
Thank you
The Zerorez method has made it possible for us to keep our very old carpeting this long . The company we had used in Colorado, and called when we moved to Sun Lakes, told us there was nothing they could do for our old carpeting. Before incurring a $10,000+ carpet expense we called Zerorez. Bottom line, they were able to make our carpets look quite acceptable for the past 6 or 8 years. Their technicians are knowledgeable about special treatment and stain removal. They show up when scheduled and are courteous. Would I recommend Zerorez? You bet.
Appointment was on time
Process was quick and thorough
Technician was awesome!
I found your technician to be extremely thorough. He explained everything to me and he did a good job and I definitely would use your company again
prompt Service
Tile and grout cleaning is great!
Not have your technician walk through the doorway and immediately ask to use the bathroom.
Technician Grady was AWESOME! Pricing, date of appt and end result were all great! We will be referring everyone to Zerorez and will continue to use you for all of our future floor needs.
thanks!
Love that it got our carpets clean with no residue left behind. Luis was awesome and very fast. Great service!
the tech is very courteous and does the job as requested
Multiple requests for areas to be cleaned only to hear it was residual h2 o however those areas remain dark and soiled days after all is dried.
Great detail and my very old carpets look great. The technician really took his time and treated the pet soiled areas and made it look new. Very happy with the results.
We just did some remodeling in our kitchen in our rental propery and although we put down plastic, overspray got through. Zerorez was able to get it all off!!
Carpet was soaking wet for Almost 12 hours or more.. Still see spot where there weren't any before the treatment. Just feels like the carpet was saturated and nothing else done. The guy was nice just would never recommend to anyone. Also for how expensive for stairs and the call the company still wanted forty dollar pretreatment service. Seems like a scam!!
The quote I was given by the technician for a very small chair was ridiculous. I was quoted $65, which I was able to get cleaned somewhere else for $10. While the customer service was perfection, it's very over-priced. My carpets look nice though. Pleased enough to recommend basic services, if only on special discount/promotion.
Carpet cleaning services are the best ever. Dries faster also.
Great service, quick, unbelievable results, on-line scheduling
The technician did an awesome job.. He was very proffesional
Worked really well

Very efficient technician and the carpet did not take very long at all to dry.