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based on 86563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good Product, well trained staff.
We were not impressed with the cleaning of our tile and sealing of grout. The sealant was out of a spray can that allowed overspray to go all over the tiles. We tried to mop up the overspray with no luck, while mopping up we noticed dirt coming up from the tiles that were just cleaned.
Our technician was great and worked really hard.
The technician did an amazing job, so friendly and accommodating, we've already scheduled an appointment to have the rest of the rooms in the house cleaned.
The carpet looked fantastic after it was treated and cleaned.
Priced right. Nice job.
Great Service, on time not cost was close to what I expected.
Cost and process... over nice staff and good product just high cost...
Not strong doesn't leave your floor soapy and your service guy took his time explaining everything to me very patient
It cleans so well. Every worker that has come here was very thorough and kind too.
Excellent job cleaning the carpets. The technician did a great job and was very timely and told me everything up front. He did a great job on the carpets and I would highly recommend him to anyone for cleaning. Thank you Billy Holt for doing an outstanding job.
On time, easy to schedule. Pleasant worker.
Carpet was still pretty wet for about 8 hrs afterward, but carpets very clean, customer service was amazing, technicians did everything perfectly and loved their customer service!
Quick to get you scheduled in within a day or two to have service done.
Cleaning that I had performed was great and the technician was great as well. Cost for multiple rooms/items needs improvement. When cleaning one or 2 rooms the cost of your product is probably well within most peoples budget and could be considered of great value. When adding more rooms, large rooms, area rugs, tile sealing, or furniture you don't offer any kind of discount for multiple rooms/items that would benefit the customer the way that you, the seller, benefit. Meaning 1 trip & 1 setup for 12 items is easier than 12 trips 12 setups for 1 item each. Maintaining your cost per room/item adds up quickly and would very likely be out of reach for most people so they would need to schedule just a couple if things to be cleaned at a time.
They work no smell
Product worked great and customer service was exceptional
The carpets came out looking great, They came clean as I hoped they would of very easy. Previously thru Zerorez I used the protection treatment and it saved a lot of wear on the high traffic areas. Overall very good experience, Their Technician, "Dustin" was very friendly and professional.
The technician, Joseph, who did our cleaning was very nice. courteous and very helpful, and explained a lot about the carpet and cleaning. He did a great job, and we are very happy with the way the carpet turned out.
I was very impressed with the customer service and the actual carpet cleaning service we had completed.
#1 - no chemicals. #2 - ability to get your services on short notice, #3 - pleasant interaction with scheduling and the service tech (Andrew) who performed the work, # - the carpets were beautifully cleaned.
I really like cleaning without chemicals. Service was done right, on time and by a responsible, respectful person.
The technician was super curious and explained everything very careful and efficient
Good results, polite and careful technicians.
Great product and service. Cleaned my capets and tile floors and grout like new. Great service quick response. Joshua our service tech was all over it. Very professional did a great job. Looking forward to using you folks again!
Called 2 days prior to appointment to confirm. Called 15 minutes before tech showed up. Tech was on time, friendly and did awesome job with carpets. I will definitely be using this company again.
No smell
Everything! Timeliness, efficiency, quality of workmanship, pricing, tech knowledge...
Very friendly and helpful employees
The employees were friendly and thorough.
Service person (Steve) was - Knowledgeable, friendly and efficient. The changed ph water works the way you say it will.