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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The product you use does the job better than no other one.
I have had my tile clean before and I do a better job myself than this company did. But when I have you guys do the job I was like wow.. they do the job like when I do it myself on my hands and knees.. now I will definitely call zerorez again every 6 months I like my tile clean .. that will save me a week of work on my hands and knees.
Thank you zerorez.. you are the best..
fast, very professional, excellent results
Your employee was extremely friendly, knowledgeable and was able to get all of the pet stains out of my carpet without using any additional agent
Our carpet had to be cleaned twice. The first representative was more interested in completing the task is the quickest time possible. He failed to attempt to remove spots and even acted like we were imposing on him to go over an area. He definitely did not have the cmpany's reputation in mind. This was such a difference from the first time we used Zerorez.
I must say when we call to share our dissatisfaction a solution was quickly devised. The following day another representative from the company came to redo the job. (He stated as he works only two days a week most of his jobs are revisits) He did a much better job, and even removed stains the first person didn't choose to.
Finding responsible employees who are as interested in your reputation as your are would be I must if this was my business.
Excellent Service. Good Job No cleanup required
Technician was very polite and provided us any options available. He did a great job.
Fast service
Drys fast
No smell
We gave you a chance to make it right and we got a bunch of BS.
We called about the edges of the hall carpet being dark/dirty. The 2 men that came out did not even attempt to clean just saying the carpet had to be stretched and cut or better yet replaced. The AC is pulling dirt down the walls and staining the carpet. It was clean after Wally cleaned it 2 years ago. The same carpet. The same AC which is serviced twice a year. Even with back issues, I got down and have begun cleaning it myself and it's coming up.
Technician was very nice and professional. He did an amazing job! Tile looks brand new!!
Carpet was super clean and dried fast
The results of course !!
Billy was very knowledgable and professional and did a great job. I will use Zerorez again and recommend them.
Service guys were super friendly and thorough in their explanation and work. Service was quick and looks great!
You were very easy to work with when we needed to change our appointment time and our carpets looked really good after they were cleaned. I didn't think they would turn out as good as they did because our carpets were pretty dirty beforehand.
The technician, James, did a great job. He was polite, professional and answered all of my questions about the carpet cleaning process, materials, etc. I was extremely pleased with the service.
Kevin, your technician, did a great job! He worked really hard and in a very efficient way, he was extremely polite and helpful, and also offered me valuable information about the whole process. It was a true pleasure to working with him and your company. I would definitely recommend your business to anybody in need of carpet cleaning and cleaning supplies.
Great job ! Very thorough
Technician was knowledgable and excellent communication skills.
Carpets are clean and dry quickly. Service has always been courteous and efficient.
No chemical residue around my dogs
Great service the man who came to do our grout did a wonderful job and was so polite we absolutely will,be using you again. Thank you
Techs were on time service was great and they were considerate😎
The service was very convenient and affordable.
Prices are high for service received.
It works!!
Everything. We have used zerorez for several years
My tile floors look better than they ever have after they were cleaned by your Zerorez technician.
My carpets are actually clean.
the carpet cleaned better than ever. Robert was great
although you couldn't clean the grout on the tile, the rep was still very nice and professional. He did a great job on my area rug.
That you just use water