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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice job, expensive, but well done. Any discount for multiple homes? Thanks, Kyle Phone number removed
I love that there is no odor or residue left after. The carpet looked truly clean. Darryl did the job and he was so personable and knowledgeable. He took the time to explain what he was doing, and seemed to take a lot of pride in doing the job well. I will ask for him next time!
Excellent service representative. Carpets look like new!
No chemicals. The carpet is clean and soft.
I have a lung disease and this is the only company that keeps our carpets clean and doesn't cause me any negative reactions.
my carpet was clean when he was finished.
The water and no residue
We were not given any prep/expectation instructions (move, vacuum, sweep) so the employee was "cleaning" the tile over dust and dirt.
We were told we would get a call when the employee was on their way, this did not happen.
We received a call asking if you could come earlier than our appointment because there was an opening and I said no but she camd early anyways.
When the employee arrived, she did not introduce herself at all and just stook awkwardly at the door.
The employee was aggressively trying to upsell us on other services. To the point where she proceeded to spray our stainless steel fridge with her cleaning product and now there is a stain we have been unable to get out.
The carpet turned out good but the tile (which was most of the service) was done extremely poorly. The grout along the baseboards was not treated and now there is a noticeable discoloration and demarcation line where the clean grout meets the grout that was ignored.
We need someone back out here to finish the job and to get the stain off our fridge.
Products cleaned well
The worker was helpful by moving the dining room chairs
The family was pleased with how nice it looked
The agent was on time, professional, did a very good job. Friendly, helpful.He took the time to get out several difficult spots which bothered the lady of the house. Well done.
they work
I was very impressed with the product the carpet came out clean and we did not have to wait for days for it to dry. The technician was very professional and knowledge.
Your technician Dustin was very professional & sweet. He did a very thorough job! I would definitely have him back for furture carpet & upholstery cleaning...
jeff did good job
They have great customer service and they do a fantastic job on cleaning our carpets! They always are courteous and prompt and have availability.
No chemicals, great service
Every thing that is used to clean is not chemical based and no residue is left behind. Mytech was great and answered all my questions.
have your technicians not put down my house with comments
Love the water and good service
It's a great method of cleaning carpets. love the fact that it's chemical free! The company is run very professionally and is committed to excellent customer service. Robert, the man who actually cleaned my carpet was totally dedicated to getting the job done right.
Cleans well
Friendly people
The carpet looks great! The zerorez employee was courteous, efficient and kept me informed during the cleaning.
Friendly and knowledgeable technician. Grady did everything he could to ensure the quality cleaning of my carpet. He explained what he was doing and answered all of my questions. My carpets look great.
Yes, great job! & you worked with my schedule, I really appreciated that!
I love the friendly customer service, and how the tech took me through every step along the way and followed up after the job was completed. I will be recommending zerorez to everyone I know!
Cleaning good but was not informed that grout could be dislodged during cleaning
Safe for children and pets
Missed corners in kitchen. Think chemical cleaning works better
I have had my carpets cleaned 3 times for the same stains each time and it never works. Its been a few days after my cleaning and the stains are gone and staying away.
The man that came out was very friendly and professional. He explained everything that he was going to do. I didn't think he could get all the stains out of my carpet, but he did.

Your tech. Jake T. Did a fantastic job! He worked above and beyond to make sure our carpets were as clean as could be! Thank you.