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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians seem to do a complete job and are very friendly and will explain
things if asked. They also seem to be very careful in regards to the house and what
their doing.
Low odor. On time. Professional. Careful. Helpful. Service was excellent.
Very fast and high quality results! I did not think my guest room rug would EVER look than cleans again. I was going to replace it, but zero Rez made it look brand new!
I had three bedrooms with carpet cleaned. One of the rooms still has a lot of dark, dirt areas. The technician was on time, polite and professional, but not sure why the one room did not come clean like the other two. Would like the one room redone please.
Jr has a positive attitude, excellent customer service and was presentable! Nobody wants someone sloppy and careless in their home. The carpets look great and the smell from the previous clean, by another company, is gone. Thank you Jr and zerorez!
There is no use of soap on the carpet and 98% of all the stains where able to have been removed. Our carpet had a lot of stains. The worker was very quick and friendly. These are great people to work with.
The cleaner you used in the carpets dried right away. Very impressive.
Very prompt (same day!) service, arrived on time, did a great job, including rermoval of a stain which he didn't think would be possible to remove. Great job done in a friendly efficient manner.
Thanks! We'll know who to call next time we need carpets cleaned!
Quick and efficient and tech cleaned up and offered booties to make sure newly cleaned area stayed clean
Friendly people .... Great service .... Results
Your honesty, your professionalism, the skill and personable ness of your technicians.
My carpet and tile look fantastic! Dillon was professional and personable. Very, very happy with how things turned out and will definitely use Zero Rez again.
The 2 men that came to our house were very professional; answered all questions, The 2 worked well together and did a great job.
I would like to suggest that your workers have a paper with them that details all of the various jobs you offer. I asked about my Lazy Boy--if they could clean it(and they did)! Maybe if the homeowner has a complete list of all your jobs more people will take the extra jobs.
Great experience Billyhwas great and very hard worker
We have a small dog that urinated on the carpet in the den, I had two options one a $25.00 a spot up-charge which would clean all of the way through the pad, or a $40.00 pet cleaning for the whole room. Since there were quite a few I elected to spend the $40.00. Prior to leaving Peter the main cleaner told me the faster the carpet dries the less likely that the stains will regenerate from the pad. I placed not only the ceiling fan on, but also an oscillating fan at the door way. after six hours of dry time we still have the stains. The rest of the rooms turned out great.
Efficient, dependable, and professional staff. Great jog cleaning my carpet.
Carpets looked fantastic and the technician was great!!
Using just water and no chemicals.
Its detergent and harsh chemical free. Carpets and tile surfaces stay clean longer as compared to the results of other cleaning services. Techs provide more comprehensive and detailed service. Have opportunity to purchase cleaning fluid to use between services.
My carpets look amazing! Can't wait to get the rest of my house done!
There was no chemical smell from the cleaning and the tech went over one small area again that I asked him to. Very good job. This is the second time that I have used your company and I have been pleased both times!
A couple areas were extra dirty and I thought zerorez could get them cleaner,
My tile looks great. And Dylan was very efficient and courteous.
The couch that was cleaned in my basement looked fine after the cleaning while it was wet. After it dried - there were still crusty spots and the odor remained.
We had excellent results with the carpet cleaning and the grout cleaning.
Didn't see any change in the grout cleaning. If that is normal then I would have liked to be told before hand
Fast & does a good job
I liked how clean my carpets were. I did not appreciate that your employee tied my silk drapes in half to get them off the carpet and left them that way. He should have talked to me about it first.
Your technician Tyler was efficient, personable and informative.

If a house has pets with pet stains I think there should be one low fee added for pet treatment instead of per area. That way I don't have to choose which area of the carpet gets done and which area has to suffer when it's all one continously carpeted area. It's not always visible where a pet has soiled and I really needed the whole 3 rooms done but I had to pick and choose where because of the cost.