Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86558 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 30, 2016 — Rated 8 out of 10 by K.T. Zerorez Phoenix
What could we do to improve?

Logical pricing.

Report a concern   December 30, 2016 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Very professional, our carpets look great and we received awesome service.

Report a concern   December 30, 2016 — Rated 10 out of 10 by David Ziegler Zerorez Phoenix
What do you like about our products and services?

My carpets are very clean. Your service reps really knew all about the product and did a fantastic job. Every question I asked was answered in a manner that I could understand.

Report a concern   December 30, 2016 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Great job clean and fast

Report a concern   December 30, 2016 — Rated 10 out of 10 by Shawn McConnell Zerorez Phoenix
What do you like about our products and services?

Terrific, thorough, conscientious service. The tech guys explained things extensively and priced it all out without any pressure. Very friendly and professional.

Report a concern   December 30, 2016 — Rated 10 out of 10 by Jerry Wright Zerorez Phoenix
What do you like about our products and services?

Promptness, friendliness, and very clean carpets. Thank you.

Report a concern   December 30, 2016 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

The technician was very timely and did a great job on cleaning my mothers home in Phoenix. White carpeting is difficult to clean but they got some pretty severe stains out ! We will definitely be calling you guys again !

Report a concern   December 30, 2016 — Rated 10 out of 10 by Linda Carter Zerorez Phoenix
What do you like about our products and services?

Quick response great service

Report a concern   December 30, 2016 — Rated 10 out of 10 by Layla Wyatt Zerorez Phoenix
What do you like about our products and services?

Quick service and clean

Report a concern   December 30, 2016 — Rated 10 out of 10 by Connie Marple Zerorez Phoenix
What do you like about our products and services?

Your technicians and customer service is so fantastic...I would have you come twice a year if you offered the Christmas/New Years deal in July.

Your attention to detail and explanation is way above the bar.

Report a concern   December 30, 2016 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

I want to clarify that the service was excellent! The two men who came here were extremely professional and helpful. I would rate them, personally, a 10!!!!

Report a concern   December 30, 2016 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Quality of products and friendliness of technicians.

Report a concern   December 30, 2016 — Rated 5 out of 10 by S.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not sure it's any different than any of the other carpet cleaning companies

Report a concern   December 30, 2016 — Rated 9 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

The carpet always looks good after the service.

Report a concern   December 30, 2016 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Tech was very kind and thorough. Did a beautiful job on the carpets!

Report a concern   December 30, 2016 — Rated 5 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were told to treat a single pet urine stain in our sons room it was a $25 additional charge. We were given a discount on the service at the time however I am extremely disappointed to say that the smell of pet urine is still extremely pungent in that room despite the "special " treatment. I have never had this happen after having my carpets professionally cleaned. It's very upsetting and I would've been very upset had we paid full price for a service that was clearly a waste of time.

Report a concern   December 29, 2016 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

I was able to get a service call quickly and the service person came on time, was professional and did a good job.

Report a concern   December 29, 2016 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Call when coming, always on time, technicians polite and knowledgeable, carpets look great.

Report a concern   December 29, 2016 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Simple and service person was friendly and informative.

Report a concern   December 29, 2016 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

The prompt arrival for cleaning my tile and grout. He was very professional and
responded positively to my questions.

Excellent employee!

Report a concern   December 29, 2016 — Rated 9 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Efficient - no odor

Report a concern   December 29, 2016 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

On time

Report a concern   December 29, 2016 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The carpet isn't sticky or crunchy after treatment.

Report a concern   December 29, 2016 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

They were wonderful!

Report a concern   December 29, 2016 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The technician that came to my house was nice, thorough, and results were better than expected. I technician mentioned that my carpet was nicer, which probably led to a good result.

Report a concern   December 29, 2016 — Rated 6 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I'm not sure. I was expecting more from the cleaning. Trying to sell our house that was cleaned. My realtor suggested this company and said after the rug would look nice and clean and fluffy but it was ok.

Report a concern   December 29, 2016 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Professional work and great service

Report a concern   December 29, 2016 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Because they are friendly, knowledgeable and not pushy. Great service, thanks to Steve who was awesome

Report a concern   December 29, 2016 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

It works well.

Report a concern   December 29, 2016 — Rated 10 out of 10 by Dwayne Collier Zerorez Phoenix
What do you like about our products and services?

Prompt service. Professional appearance of vehicle, equipment and technician.


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