Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84569 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 4, 2016 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I appreciate the courteous professional service, the ability to meet short immediate need and the quality workmanship delivered. I will only use Zerorez.

Report a concern   September 3, 2016 — Rated 8 out of 10 by C.W. Zerorez Phoenix
What could we do to improve?

Not much.

Report a concern   September 3, 2016 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

I recommended you to Sean Cooke he should be giving you a call soon

Report a concern   September 3, 2016 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Very professional and thorough technicians!!

Report a concern   September 3, 2016 — Rated 10 out of 10 by Brenda Feidler Zerorez Phoenix
What do you like about our products and services?

Very friendly staff & techs-had my rug cleaned, it came out beautiful
My Daughter recommended you & I will pass the recommendation on to Family & Friends

Report a concern   September 3, 2016 — Rated 10 out of 10 by Mary Lou Case Zerorez Phoenix
What do you like about our products and services?

No residue. Stays cleaner longer.

Report a concern   September 3, 2016 — Rated 2 out of 10 by E.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was under impressed with the way the tile and grout turned out. There were paint splatters on some tiles that we were told just wouldn't come up, but when I scraped them with my fingernail, they popped right off. Some of the grout close to the walls and toilets don't look like they were even touched.

Report a concern   September 3, 2016 — Rated 4 out of 10 by W.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Albert did a very good job. My first experience with Zerorez was not as good as this one. I do not know i it was my complaint about the first cleaning that got your attention or not.

Report a concern   September 3, 2016 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great with no chemicals. Very clean, with no perfume smell!

Report a concern   September 3, 2016 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The professionalism of the technicians and the products that you offer

Report a concern   September 3, 2016 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

There is no residue and the floor was dry before the employees left the premises.

Report a concern   September 3, 2016 — Rated 10 out of 10 by Lori Hutchison Zerorez Phoenix
What do you like about our products and services?

Fast, professional, great results!

Report a concern   September 3, 2016 — Rated 10 out of 10 by T.Q. Zerorez Phoenix
What do you like about our products and services?

Great job. Hard worker

Report a concern   September 3, 2016 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Professional employees and good work.

Report a concern   September 2, 2016 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

courteous employees, willong to ho the ectra mile

Report a concern   September 2, 2016 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Fast & friendly.

Report a concern   September 2, 2016 — Rated 6 out of 10 by R.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

One know who refers you when it's a local radio disc jockey and two might not want to use excuse he gets it for free and probably gets all the bells and whistles for no charge.
Third don't have s conversation in front of customer about being sick and not wanting to be there
Fourth carry enough supplies to do job
Fifth don't be afraid to say it might cost more let customer make that decision

Other then that great at doing once moving but with impression John Jay and Rich advertise felt shortchanged by remarks at beginning
Will be calling on Tile and Furniture soon and will see how that goes

Thanks

Report a concern   September 2, 2016 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Without a doubt, you guys do the best job of cleaning carpet than anyone I've ever seen.

Report a concern   September 2, 2016 — Rated 2 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have used ZEROREZ for 2 years and love the work, the staff, always top notch.
This particular visit as a first for my mom's house and I tried to get the first time user discount they would not honor that just because it was registered in my name instead of my mom's. That was very upsetting to me, when I called to make the appt. the girl was rude and said since I was a return customer it was full price even though it was clearly not my personal Gilbert address, you would swear the money came out of her pocket.
The man did a great job but failed to used the plastic corner protectors, when I questioned him he said this truck did not have them, it was not his truck...

Report a concern   September 2, 2016 — Rated 10 out of 10 by Julie Peterson Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   September 2, 2016 — Rated 9 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Thorough and in and out.

Report a concern   September 2, 2016 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

I appreciate the natural aspect of treatment used. There was no harsh chemical odor thar normally bothers me.

Report a concern   September 2, 2016 — Rated 10 out of 10 by Tanya Jacobberger Zerorez Phoenix
What do you like about our products and services?

The results, the pleasant employees, the service. I have already posted a recommendation to our community Facebook Page

Report a concern   September 2, 2016 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Good service and communication by the technician.

Report a concern   September 2, 2016 — Rated 10 out of 10 by Z.S. Zerorez Phoenix
What do you like about our products and services?

In time and efficient. Quality work.

Report a concern   September 2, 2016 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and I was able to get service the next day. The technician was very friendly and professional and our carpets look great!

Report a concern   September 2, 2016 — Rated 10 out of 10 by Becky Sherrill Zerorez Phoenix
What do you like about our products and services?

I will only use Zerorez to clean my carpets. I believe it's the cleanest product to use in my home. I have a lot of allergies to chemicals, and am extremely sensitive to scents in cleaning products. I have never had a problem with their zero water. I even use it to clean other things in my home! Their employees and very nice and do a wonderful job cleaning and treating my carpets. They are very punctual also! Peter did an excellent job on my home!

Report a concern   September 2, 2016 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Your tech was very pleasant to deal with. I understood that some of the stains in my carpet wouldn't come out, but they would be clean. He was quick and careful around my belongings.

Report a concern   September 2, 2016 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

No odor

Report a concern   September 2, 2016 — Rated 10 out of 10 by C.V.V.L.V. Zerorez Phoenix
What do you like about our products and services?

smells fresh, cleans very well, quick service, friendly service.


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