Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86563 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 19, 2016 — Rated 7 out of 10 by B.M. Zerorez Phoenix
What could we do to improve?

The grout in the kitchen did not come out as clean as I thought it would. The carpet looked great but was a bit crunching when walked on.

Report a concern   December 19, 2016 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Done in a timely manner, professional technician, and great job done!

Report a concern   December 19, 2016 — Rated 7 out of 10 by B.C.C. Zerorez Phoenix
What could we do to improve?

I have been using Zerorez for many years. They have been my go to for cleaners but the last time we had the carpets cleaned they did a horrible job... Very disappointed.

Report a concern   December 19, 2016 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Prompt, good service and excellenct results

Report a concern   December 19, 2016 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Our tech did any incredible job executing & his customer service skills are exemplary. We will use additional services in the future because of the excellent outcome we experienced. Thank you

Report a concern   December 19, 2016 — Rated 7 out of 10 by V.A. Zerorez Phoenix
What could we do to improve?

Spot treating

Report a concern   December 19, 2016 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Great service, Appreciate the follow-up. Great professional technician, who cares about the job he is doing. Big difference in the final result of the cleaning. Will call for service again.

Report a concern   December 19, 2016 — Rated 10 out of 10 by I.F. Zerorez Phoenix
What do you like about our products and services?

Quick appointment times and how clean the carpets are, also love that there is no chemical smell after.

Report a concern   December 19, 2016 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Quick to schedule. No soap in carpet.

Report a concern   December 19, 2016 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Good price and good service. Thank you!

Report a concern   December 19, 2016 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Friendly service and excellent product. The last technician was very knowledgeable and gave me some good information.

Report a concern   December 19, 2016 — Rated 10 out of 10 by Don Stich Zerorez Phoenix
What do you like about our products and services?

Kyle did a great job.

Report a concern   December 19, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Very professional and our carpets look great

Report a concern   December 19, 2016 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

It's quick and the carpet was cleaned nicely!!

Report a concern   December 19, 2016 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

The tech was friendly and the work was good.

Report a concern   December 19, 2016 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

No residue and "crunchy" feeling to my carpeted areas.

Report a concern   December 18, 2016 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

did not feel nickel and imes and technician did a great job.

Report a concern   December 18, 2016 — Rated 10 out of 10 by Ralph Austin Zerorez Phoenix
What do you like about our products and services?

Good service. Excellent tecs.

Report a concern   December 18, 2016 — Rated 5 out of 10 by J.I. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The sofa cleaning fee is high for what I received. Tech said some of the stains around the edges would not come out. I went to Fry's, pick up some Resolve Multi Fabric cleaner and used a bath cloth to clean. And, it did come out.

Report a concern   December 18, 2016 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

I really enjoy how my carpet and title looks brand new after being cleaned. I love how you are able to bottle the same cleaner for daily use as well.

Report a concern   December 18, 2016 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I already recommended someone and they are also thrilled with your services. We appreciate your promptness, professional staff and the carpets were sparkling clean wth no sticky felling!

Report a concern   December 18, 2016 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

No chemical smell. He did a great job cleaning the carpet. We will definitely use your service again.

Report a concern   December 18, 2016 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The service tech explained the whole process before the cleaning started. Very informative and the tech was great!

Report a concern   December 18, 2016 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Always have great success at getting our carpet clean and technicians are great.

Report a concern   December 18, 2016 — Rated 10 out of 10 by P.P.L. Zerorez Phoenix
What do you like about our products and services?

Very professional and did an outstanding job on my carpet throughout the house! Very quick also!!

Report a concern   December 18, 2016 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

It was quick and professional

Report a concern   December 18, 2016 — Rated 4 out of 10 by T.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It doesn't dry in hrs , it drys in a day or longer. Ben and Matt from Knix say hrs. Also the prices for the service.

Report a concern   December 18, 2016 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

No residue. Dries fast.

Report a concern   December 18, 2016 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

easy to book, good results!

Report a concern   December 18, 2016 — Rated 10 out of 10 by Ann Orlando Zerorez Phoenix
What do you like about our products and services?

Everything! Personnel. Quality of service. Value.


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