Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84616 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

The price was exactly as quoted. Kyle was professional and thorough.

Report a concern   August 1, 2017 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Easy, convenient and great job!

Report a concern   August 1, 2017 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

No chemicals were used to clean carpet!
Company is very professional and efficient!

Report a concern   August 1, 2017 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use harsh chemicals. Service was professional and the carpets looked great.

Report a concern   August 1, 2017 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Professional, on time, courteous, friendly staff and carpets come out great!

Report a concern   August 1, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Professional, great job done. I would be happy to use them again on all accounts.

Report a concern   August 1, 2017 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

The technician did a very good job on our carpet we have kids so we really had a lot of stains that he definitely got out of our carpet

Report a concern   August 1, 2017 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Our 13-1/2 year old carpeting was just shampooed br Zerorez and it is beautiful! We are so pleased with the way it turned out.
My husband and I do not wear shoes in our home and only company don't remove their's. There was only one area in front of one of the love seats that showed soilage. When the technician checked the carpeting, I called it to his attention. When he was finished with the cleaning, there was absolutely no trace of soilage.
I truly recommend Zerorez for your carpet cleaning needs. My next venture with them will be cleaning my tile, and this will happen in September. I am definitely looking forward to getting my tile cleaned by Zerorez!

Jeanne Last name removed
Surprise

Jeavv

Report a concern   August 1, 2017 — Rated 0 out of 10 by T.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When my wife had cleaned the carpet better before. After the tech left she cleaned the last four spots that your carpet cleaner didn't

Report a concern   August 1, 2017 — Rated 5 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Hi. For one the tech was done very fast. I hope that he put the treatment on and did what he was supposed to. Also, my carpet is only 2 years old. And the tech said that an area in my son's room wouldn't come clean because of wear. He is 17 years old. Not a little kid. My
friend used your company yesterday and she said her carpet looked great. Her carpet is at least 5 years older than mine so I dont understand why he couldn't get the carpet clean??

Report a concern   August 1, 2017 — Rated 0 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

THE SPOTS THAT WERE THERE BEFORE CLEANING, SHOWED UP AFTER 1 DAY. WHAT A WASTE OF MONEY. I THINK I COULD HAVE DONE AS WELL WITH MY PORTABLE CARPET CLEANER AND SAVED THE MONEY.

Report a concern   July 31, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

The Technician was on time, professional and efficient. The carpets came out nice!

Report a concern   July 31, 2017 — Rated 10 out of 10 by J.F.D.D. Zerorez Phoenix
What do you like about our products and services?

Service is always great. We use Zerorez for our dental practice. Never disappointed. We also use the empowered water for cleaning and maintaining the floors in between cleanings.

Report a concern   July 31, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

luis is a swell fella. courteous and thorough. I look forward to seeing him in 6 months

Report a concern   July 31, 2017 — Rated 0 out of 10 by J.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was at my place for all of 30 minutes and it cost me $170+. He only went over the couch and rug once (fairly quickly) and there are still faint stains on them both. The technician was friendly and personable, just don't feel that I received a good value for my money when the pieces weren't fully cleaned.

Report a concern   July 31, 2017 — Rated 10 out of 10 by M.S.D. Zerorez Phoenix
What do you like about our products and services?

they always do a good job.

Report a concern   July 31, 2017 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and explained everything very clearly. He let me know what to expect and I appreciated that. Hayden Hurst did an excellent job

Report a concern   July 31, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Technician friendly and thorough. Product works well.

Report a concern   July 31, 2017 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Everything! The service and quality could not be better.
Thank you!

Report a concern   July 31, 2017 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Courteous, professional and knowledgeable staff. No residue left behind. Always great results.

Report a concern   July 31, 2017 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

I am never up-sold . The price quoted is what I pay. The carpets are always soft and beautiful when finished. Technicians are always professional!

Report a concern   July 31, 2017 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

The carpets have a major transformation. Please have the flash sale more often.

Report a concern   July 31, 2017 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Our tech was great, the appointment process and confirmation was great and our carpets look great. We will be customers for life! Thank you!!!!!!

Report a concern   July 30, 2017 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

The service people that work for Zerorez are very professional and courteous and polite. They answer any questions that you may have. The carpeting always looks great after the cleaning and lasts much longer than the old way of cleaning with soaps and chemicals.

Report a concern   July 30, 2017 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, knowledgeable and did a very thorough job. Our carpet and sofa look fantastic. I would definitely recommend Zerorez!

Report a concern   July 30, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The service was excellent. The technician, Jared, was extremely professional and respectful. He explained exactly what he was doing and did an superb job. I would recommend Zerorez to others and would highly recommend Jared.

Report a concern   July 30, 2017 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The technician was here promptly and as agreed, did a thorough job, and my carpets look nice. Thank you Tanner.

Report a concern   July 30, 2017 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Ishmael did an excellent job!

Report a concern   July 30, 2017 — Rated 10 out of 10 by J.A.T. Zerorez Phoenix
What do you like about our products and services?

No chemical smell, quickness in drying, friendly service person and my carpet is so soft.

Report a concern   July 30, 2017 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

friendly technician. listened to my issues with my carpet. very professional.


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