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based on 84622 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians were Great but not sure if my carpet really looks clean
Amazing stain removal.
I'm not the type to complain and never have, You would of never heard from me but know that you sent the request I will tell you. First of all I had heard from friends that Zerorez was not a good tile cleaning company as far as carpets well that's another story for another day. The technician right from the get go started saying that he could probably not get the floor clean. He tried one spot and it was ok at best so I said go ahead, He cleaned it or so I thought he did honestly he left it worse. I didn't say anything but inside of me I said what a bad job. There was splashing of some king from the machine he was using all over the baseboards and the refrigerator.
When I first called Zerorez gave me a quote of about 119.00 when the technician was done he quoted me a price of 165.00. I looked at him and said for this so he looks at me and said hold on. He went out to his van for a while comes back in and said ok 100.00. I paid the man and said thank you. My wife came home from work saw it and said I hope they didn't charge us. I am retired US Army retired of 21 years I don't complain ever after what I have seen in other countries we are so lucky to live here. That said my wife spoke to other companies and was told that they get a lot of customers saying that Zerorez left their tile worse weather or not that's true I will never know. We called another company had it cleaned and it looks almost knew I understand i'm not going to get it new again but it was a whole lot better looking than Zerorez im sorry to say. Thank you for asking for my opinion and or comments.
The tech toke his time to do the best job he knew how. It's at lest twice as good as the job Sears' tech did less then 10 months ago. I'm very impressed. Thanks!
First name removed
Tech was great! Did a nice job of removing dirt.
Carpets look great! Fast and courteous service.
We have had zerorez come twice now and the first guy definitely did a better job!!! It looked brand new when he was done. This last time it still looked better than it was.
The service was amazing. They were earlier than expected, but it was worth it. My carpets look brand new.
We are satisfied with the services provided and will recommend it to my friends and family.
Thank You
Fadt,efficient, clean,reasonably priced.
My tech was clean cut, polite, intelligent and any other positive reference you can give him. The work done was excellent, but I was more impressed with James' service and attention to detail!
I wanted to let you know the two gentlemen were awesome!! They went above and beyond. We have always used you and we will continue to do so!! They are both an asset to Zerorez. Treat them well.
Great technician. No chemicals
Thank you ZERO Rez! You're awesome and I'm grateful for this company.
Punctual. Knowledgeable. Thorough.
I called hoping to get quick service. I was able to get same day service. Work to be performed along with the different options and costs were explained wonderfully by Teddy. The technician (Charlie) contacted me and explained what my options were once he was at the house. He did a wonderful job. So thankful that I was able to leave a key in a lockbox with a code and he was able to get it, do the work, and lock the door to the house. Wonderful service. Will be using again. Will recommend to all friends and family.
Representative who arrived was timely,professional, and knowledgeable. Such a refreshing change compared to other vendors I have used in the past
The technician was fast and professional . It was our first time for ZeroreZ . It will not be our last ....thanks !
professional
Technician was very helpful and knowledgeable. Very respectful. Did an excellent job.
We are very pleased with your products. It smelled so good. (citrus) and it cleaned our rugs very well. Our rugs looks new. I've already told my friends what a wonderful product you have.
We were very happy with Troy. Good worker, polite and friendly. He was very conscientious about his work. We wouldn't hesitate to call you again and ask for Troy also.
You always do a great job-very satisfied!
Prompt, reasonably priced and professional
Promptness & professionalism
Dillon was an amazing tech. He was able to clean our carpets despite the fact that we have rescue dogs who are oftentimes difficult to potty train.
This was our third time using your service and when writing a check you want our identification written on the check yet you're well aware of where we live and have never failed to pay.
This is getting a little insulting and will be looking for another service that's not quite so suspicious of our ability to pay.
Very effective removing carpet stains
Very thorough
I both appreciate Todd as my Commercial Representative and my cleaning crew who always do a wonderful, efficient job!
Thanks again for a quality service all the way around!
Peggy Pattison
First name removed at Estrella Mountain

Like that it's not loaded with harmful chemicals.