Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84619 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2017 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Results!!! Always a great job

Report a concern   August 29, 2017 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

The service was excellent and the tech was great. Had one spot that didn't come out completely but we used the empowered water he sold us and POOF, gone. Glad we did this with this company. Other companies we used dumped the dirty water either in our yard or in the street, not this company.

Report a concern   August 29, 2017 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Very clean system, efficient technician, who got a bad rust stain out.

Report a concern   August 29, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the service from Zero Rez. The tech was very good and our carpets look fabulous!!!!

Report a concern   August 29, 2017 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, great results

Report a concern   August 29, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

My 3 carpeted rooms were cleaned 8-28-17. The technician (Tyrone) was on time, very polite, knowledgeable and explained every step within the cleaning process. The carpets looked great, the very dark traffic patterns were successfully removed. I would definitely recommend Zerorez to everyone. From scheduling to completion of the job, I was very impressed by the professionalism and efficiency of everyone I spoke to at Zerorez !!

Report a concern   August 29, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

friendly workers, excellent work. Carpets always cleanup very nicely

Report a concern   August 29, 2017 — Rated 8 out of 10 by A.C. Zerorez Phoenix
What could we do to improve?

I really like almost everything about ZeroRez except the price. I think it's too expensive. Other than that, I'm happy with your services

Report a concern   August 29, 2017 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Affordable
Actually works
On time - early even
Willing to do rooms just over 250 sqft with no upcharge

Report a concern   August 29, 2017 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I have used zerorez many times and all employees are friendly and professional.

Report a concern   August 29, 2017 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

I like the pressurized water instead of cleaning solutions. My carpet feels better. I'm a regular customer and have been for years.

Report a concern   August 29, 2017 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   August 29, 2017 — Rated 8 out of 10 by P.B. Zerorez Phoenix
What could we do to improve?

I knew that it was going to be more money for the pet stains.....just didn't realize it would be over $400. more. Thought that was pretty high for 2 rooms.

Report a concern   August 29, 2017 — Rated 9 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Friendly & timely

Report a concern   August 29, 2017 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Great service. Great outcome. Floors look amazing. Kyle rocked!

Report a concern   August 29, 2017 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Technician was super friendly and knowledgeable!! Carpets look great too!

Report a concern   August 29, 2017 — Rated 9 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

great job...thx

Report a concern   August 29, 2017 — Rated 8 out of 10 by A.W. Zerorez Phoenix
What could we do to improve?

A second run at pulling out water on stain treated areas. They felt sticky.

Report a concern   August 29, 2017 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

Nothing

Report a concern   August 29, 2017 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

He was fast and courteous. Good experience

Report a concern   August 29, 2017 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

They have friendly courteous and competent staff both office staff and the people who come to your house. You know up front the chargers and no surprises. I would recommend Zerorez services.

Report a concern   August 29, 2017 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

They work very well and it leaves the carpet soft with no crunchy sensation.

Report a concern   August 29, 2017 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The tech was great, gave us so much information about the service and what to expect. Finished all three rooms in an amazing amount of time and informed me if there was any issues or if i was unhappy with the result that they would return.

Report a concern   August 28, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and knowledgeable!

Report a concern   August 28, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Service and products was a 10! Service was very informative and friendly.

Report a concern   August 28, 2017 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Customer service is exceptional and my carpets always look amazing after treatments.

Report a concern   August 28, 2017 — Rated 0 out of 10 by H.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was quoted one price on the phone and when they came into my house the price was extremely higher then what was quoted.

Report a concern   August 28, 2017 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Everything was amazing and the customer service to bar none the best we have experienced. The product is safe for people and animals and my house never smells like chemicals or fake fragrances when all is said and done!

Report a concern   August 28, 2017 — Rated 0 out of 10 by R.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The young man was very kind. There are still stains where the dog had peed, it smells when you walk into the room. There where oil or grease stains on the rug, that are still visible in places, we paid extra for the treatment and I wish I didn't. The most annoying issue I have is the smell of dog urine in the room. What you can do to make it right, is clean the carpet again and treat the dog urine with something that will remove the smell. If this is unable to happen, then return my money. Thanks Nancy Last name removed

Report a concern   August 28, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

We were very impressed with the rep that came to clean our carpets. He was friendly and knowledgeable, and did a great job. We will absolutely hire you again!


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