Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84635 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2017 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Great job on cleaning the carpet . I would definitely use them again

Report a concern   December 22, 2017 — Rated 0 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was given a amount 469 dollars and paid 670 200 dollars more than I wanted to pay.

Report a concern   December 22, 2017 — Rated 10 out of 10 by M.N.H. Zerorez Phoenix
What do you like about our products and services?

Great ‘eco-friendly’ tug cleaning and cleaning products.

Report a concern   December 21, 2017 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

We are very pleased with the cleaning of our carpeting.

Report a concern   December 21, 2017 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

This is my 2nd time using Zerorez, and hands down the best!!!
Thank you for having Wally clean both my carpet and tile! He rocks!!!
Merry Christmas!

First name removed

Report a concern   December 21, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Great service - scheduling and service technician! Carpets look amazingly clean.

Report a concern   December 21, 2017 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

I was very happy and impressed with the service I received. I just purchased my Townhouse a week ago and I wanted to have all the carpets cleaned before I move in. I couldn't believe the difference it looked after they were cleaned! The gentleman that cleaned my carpet was very professional and explained how it works. The home smells so nice and clean now. I will definitely refer ZeroRez to anyone needing their capers or tile cleaned. Name removed

Report a concern   December 21, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

It was quick and the gentleman did a great job

Report a concern   December 21, 2017 — Rated 9 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

the experience was very good.

Report a concern   December 21, 2017 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Excellent results !!

Report a concern   December 21, 2017 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Very neat efficient

Report a concern   December 21, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Eric did a fabulous job on our carpets and was very helpful sharing carpet care tips! He was pleasant and efficient and I would welcome him back in our home to do our carpets the next time we schedule. Thank you for sending a friendly and well-informed technician!

Report a concern   December 21, 2017 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   December 21, 2017 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looked great and felt soft!!

Report a concern   December 21, 2017 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

All natural. Our technician was very informative and helpful.

Report a concern   December 21, 2017 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

your techs were on time. Able + Austen were very courteous . They walked thru the rooms and explained what had to be done , and they got right to it. The carpets came out great!!

Report a concern   December 21, 2017 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

I like your promptness & follow up! Happy with carpets, too soon to see if they last.

Report a concern   December 20, 2017 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

We have never been disappointed with the level of service provided! Always timely and of course, the product used is top notch compared to COIT or other popular brands (that don’t come to mind at the moment) 😊

Report a concern   December 20, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Technician explained this before beginning the work.

On time arrival.

Very professional and polite.

Report a concern   December 20, 2017 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

Prompt
Professional
Told me up front what cost would be
Offered options ( seal tile)

Report a concern   December 20, 2017 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

I heard about you on the Johnjay and Rich show and was curious about your product. I've always hated the crunchy feeling you get after a carpet cleaning and wanted to try the empowered water. We just had it done 2 days ago but so far I am happy.

Report a concern   December 20, 2017 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I was really impressed with the preparation that was done before beginning to clean my couches: The plastic protectors put around the legs of my tables so they wouldn't get scratched, the explanation by the service man (Nick Huston) before beginning the cleaning and the hard work,extra time he spent to complete the job. My old couch was VERY DIRTY and Nick really had to sweat to get it cleaned and it came out cleaner than I ever thought it would!

Report a concern   December 20, 2017 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Friendly staff

Report a concern   December 20, 2017 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Awesome service & product! They were even available 1 hour early!!! Use this company - you won't regret it!

Report a concern   December 20, 2017 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Great service. We went with carpet protection option, too.

Report a concern   December 20, 2017 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Technician Joel was great.
Scheduling was terrible.
Saturday call set appt. 10-12 on 19th
Tuesday call to confirm Appt. said appt. was on 21st after that was corrected
I was told 12-2 then got a call from Joel saying he was at property no advanced notice.
I hope this helps.

Report a concern   December 20, 2017 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Courteous staff and timely

Report a concern   December 20, 2017 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

On time and very professional. Carpeting is clean and not stiff.

Report a concern   December 20, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

It doesn't take long to dry. My carpets were amazingly clean. I was very pleased.

Report a concern   December 20, 2017 — Rated 7 out of 10 by C.H. Zerorez Phoenix
What could we do to improve?

Jeff did a good job and we were pleased with the service. But we thought you were a little pricey


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