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based on 84667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, I am very pleased with the carpet. Tech was very courteous and nice.
Great customer service... efficient... thorough. Didn’t try to haggle me for prices or sell me services
The girl that came to my house was NOTHING like the first three guys that have been over. I don’t have any stains on my carpet I just thought it was time that they should get cleaned. She made my carpets wet and so wet that they were wet for over 12 hours!!! I turned all fans on high and left all doors open and also turned my air way down to help dry them. Normally they are dry in three to four hours!!! Not 12!!! This was a really bad experience and I would not recommend using zerorez if they are not willing to make this right! I don’t need my carpets cleaned again for awhile so I would like part of my money back!!!
Fast, professional, arrive on time, an excellent cleaning every time.
Affordable
Good service - except the price quoted by the rug cleaner here to do the rug in the shop was less than what it was two days later when the official quote was given and it was $150 higher - my wife called to complain and finally they lowered the price to a figure closer than what was first quoted by the first service call
Clean with no crunch. Service person was knowledgeable and careful. Did a good job.
My rugs looked like brand new after. Had some spots which he was able to get out. Also had the tile & grout cleaned and sealed and turned out really good. The man who did the cleaning was very polite & efficient. I'm very happy with Zerorez and the job that was done.
Employees first. Great results too.
Nice job cleaning my tile. Looks so much better. Great feedback on time window and arrived on time with a call first.
The people were great, very professional, friendly Did a outstanding job, tile and carpet look fantastic.
Good Servies
Great service, everyone I dealt with was excellent
Great service and professional technicians.
My carpets look great! Pet stains and construction residue are gone. I’ll be recommending this company to all my friends. Thanks for the wonderful service.
Clean, efficient process and great customer service.
This company is amazing, they accommodated my schedule and there service technician Amanda went above and beyond. She left the home sparkling clean!
Thanks!!!
Easy to schedule. Tech arrived on time, completed a thorough job efficiently, and was professional in demeanor and conduct.
Lacey Smith did an excellent job on our son's house, so Marilyn and I wanted her to do our granite.
The technician was on time, completed the cleaning quickly and professionally.
My service tech was wonderful.
Great service!
I hired Zerorez to clean the grout in my house instead of re-grouting. Some of the grout came clean, but there were a LOT of dark areas left. Meaning I still had to re-grout areas. So, I paid $179 for a bad job! (I have pictures of the "after").
The tech called the office and said I get a follow-up visit. They could come back after I re-grouted the areas Zerorez couldn't clean. He said someone from Zerorez would call me. NO ONE EVER CALLED ME!
After I re-grouted the areas THAT ZEROREZ COULD NOT CLEAN, I called in for the follow up cleaning. The rep said they will not come back because I re-grouted areas, unless I wanted to pay AGAIN! After discussion, she said her manager "Teddy" would call me back. Teddy never called me back.
Poor cleaning job. Misinformation about the follow up visit. Waste of money. I don't like leaving bad reviews, but in the case of Zerorez, I think it is warranted. I will be leaving similar reviews on Social Media.
I was amazed at how great my tile looked when the job was finished. The grout even looked brand new. I will definitely use Zeroerz again and recommend them to our friends and family.
Great technicians.
The results were better than I expected.
Dries a lot faster than other services, no odor, and carpets seem to stay cleaner longer. Great for carpets, not sure about tile grout.
You guys advertised in September 3 rooms for 150 dollars. I had one room and 2 hallways that added up to less than 3 rooms footage wise yet paid 220 dollars because it’s a walkway and not a room. That’s absurd. I won’t use you again.
Working with zerorez was so easy, they made everything convenient for me, our technician Sydney was on time, very thorough and a pleasure to work with. We will definitely be using zerorez again.

We had our tile and grout cleaned for the first time in 13 years and it looks fabulous--just like the day we moved in . Thanks