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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dave was very thorough and knew his carpet fibers and products to use on my problem areas.. Carpet and shag rug look amazing! I'm hoping the pet stains disappear forever now. Thank you!!!
Friendly, efficient and courteous...only thing I noticed he may not have closed doors and cleaned the carpet area close to wall. Thank you
The test spot areas were cleaner than others, and for the rooms that were done last it seems like interest was lost or they were just trying to finish so they arnt done on the same level as the first rooms done.
The products and service was excellent. Austin, the technician took a lot of care into doing
a good job. Our carpets look new. We will highly recommend your services.
Great overall experience. Ended up taking a little longer than we thought, but our tile turned out amazing. I probably won't spend the money on the carpet cleaning again as our carpet wasn't too dirty, but the tile will now be done every couple of years.
There is no residue and it is very clean
Zerorez were prompt and thorough. My carpet & couch looks and feel brand new .
Friendly customer service
Eric was awesome. He explained everything and my floors look great!
Technician comes on time, asks about any special requests, goes to work, finishes quickly and out the door.
Carpets are so nicely cleaned, dries without leaving the carpet crunchy. I have been using Zerorez for over 10 years, won't use anyone else.
Great job, but this is the first time I've used the Zerorez process and want to see how it holds up before giving a higher number.
Efficient and courteous
Good customer service
Used own truck water. Protected wall corners and furniture from the hoses. Didn't try to upsell services: no surprises.
Quality of the work. No residual left in carpet
Clean what we want and don’t try so hard to upsell other services
Not sure if it looks as clean as I thought it would
Friendly good cleaning
The technician, Joshua G, was very friendly and he did a great job. Our carpets look awesome.
Still have some dark areas that I was told would lighten up.
Jereme was phenomenal! He was so good at his job, and he treated my three year old so well! Jereme even let my child help him put the corner protectors in place, and it made my preschooler’s day! I highly recommend Zerorez—specifically Jereme!
Impresse with the use of water only - no chemicals in cleaning...Very pleased with the techs knowledge and performance - friendly and still professional I requested and will recommend Anthony to others
Carpet looks great, it was really dirty and now looks brand new. And it was dry in 6 hours!!
You are always prompt and professional and do good work
After the carpets were cleaned, it made the smell really bad and smell sour. It’s been over a week and it still smells sour or like chemicals. We’re trying to sell our house and the smell is deterring peoples we did t have this issue last time we used the company. Name removed Phone number removed.
I would have given a 10 but your tank of specialized water ran out. The last three rooms, which had the most pet stains and traffic, were done with our water.
Everyone at Zerorez is very professional and personable. My carpets and tile always look so much better and for longer periods of time when I use Zerorez. I have used other carpet cleaners and find their methods for cleaning to only get the surface of my carpets. In a few weeks they look like they were never cleaned. I never experience that with Zerorez. Thank you Zerorez!
Staff is always friendly and helpful. Love getting my carpets, travertine, drapes, etc. cleaned by Zerorez!
Professional, no chemicals, no residue!

Great job on all the carpets. Very disappointed in the furniture cleaning.