Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2019 — Rated 1 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Zerorez employee was not interested in his job and it reflected on the service. I know good employees are hard to come by. Carpet did not appear to be cleaner than before service. Employee recommended to let dry for approximately 4 hrs with windows and doors opened and all fans on in house, the carpet was still VERY wet after 12 hrs. I will never use this carpet cleaning gimmick again

Report a concern   March 20, 2019 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Affordable! No soaps used. Easy online appt. Communicated well for reminder appt and called when they were on their way. They were very nice and courteous!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Vic DiPrizio Zerorez Phoenix
What do you like about our products and services?

Great customer service!! Outstanding product!!

Report a concern   March 20, 2019 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

It was amazing! My cleaner did an amazing job and got up stains that I thought for sure would never come out! He was kind and listened to my concerns! I will use Zerorez again for sure!!

Report a concern   March 20, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quick, professional and very clean!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Nadine Mathews Zerorez Phoenix
What do you like about our products and services?

I like the fact that the carpet is not hard, the orange peel and a special water are used. 👍🏻

Report a concern   March 20, 2019 — Rated 9 out of 10 by G.I. Zerorez Phoenix
What do you like about our products and services?

The technician did a pretty good job considering that his power pressure machine malfunctioned and he had to resort to a smaller machine which took him a longer time.

Report a concern   March 20, 2019 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

Prompt. Courteous. Thorough.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Jessica Musanto Zerorez Phoenix
What do you like about our products and services?

Great professional customer service!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Laura Hendrickson Zerorez Phoenix
What do you like about our products and services?

I love the way your company cleans. Eco friendly and gets the job done. Thank you again!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Ashley Ramirez Zerorez Phoenix
What do you like about our products and services?

I like that the cleaning product is all natural, left no smell and really does work. The technician was very knowledgeable and nice!

Report a concern   March 20, 2019 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service and carpets are very clean.

Report a concern   March 20, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Great service and great prices!!

Report a concern   March 20, 2019 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Carpet came out looking GREAT!!! Traffic stains= gone!

Report a concern   March 20, 2019 — Rated 10 out of 10 by William Brokken Zerorez Phoenix
What do you like about our products and services?

Professionalism, efficiency, and quality. Pretty much how all businesses should operate.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Esther Butterworth Zerorez Phoenix
What do you like about our products and services?

I really liked the smell of the product, not a chemical smell but the organic cleanliness of citrus. The technician was on time and friendly, he explained the procedure and product and was professional. I highly recommend this company.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Carolann Sachs Zerorez Phoenix
What do you like about our products and services?

They are odorless, safe for pets, and the carpets dry quickly

Report a concern   March 20, 2019 — Rated 6 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It took two days for my carpet tp dry

Report a concern   March 20, 2019 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Very efficient cleaning process. Timely and professional.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Arielle Gachet Zerorez Phoenix
What do you like about our products and services?

It was super fast and easy. He went over everything he did with me answers all my questions. My carpet looks great!

Report a concern   March 20, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

There was no mess, did not take forever to dry, smelled clean but not overpowering, and was not crunchy

Report a concern   March 20, 2019 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

It worked amazing on our carpets with the new puppy and our toddler who is so messy. It really took our stains out without a problem. And it dries quickly.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Elizabeth Brewer Zerorez Phoenix
What do you like about our products and services?

Our technician was wonderful and I can’t believe how clean the carpet got! I’ve had 2 other companies out and they couldn’t get results. Very worth the money!

Report a concern   March 19, 2019 — Rated 8 out of 10 by L.S. Zerorez Phoenix
What could we do to improve?

Everything looks very nice. We are very pleased. The technician who serviced us was extremely pleasant and helpful. And He did a very thorough job. Please pass this on to him.

Report a concern   March 19, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

dries quickly with earth friendly cleaning.

Report a concern   March 19, 2019 — Rated 10 out of 10 by Kathleen Remling Zerorez Phoenix
What do you like about our products and services?

Clean, clean rugs again...! Thorough, no odor, no chemicals, no residue. Trey has been here more than once and is a credit to your business,

Report a concern   March 19, 2019 — Rated 9 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

We really liked not having chemicals used to clean our carpets and how quickly they dried. The man who came to our home was polite and professional and considering we have old and worn out carpet, he did a fantastic job.

Report a concern   March 19, 2019 — Rated 7 out of 10 by R.F. Zerorez Phoenix
What could we do to improve?

I signed up to pay 114$ for 2 rooms and ended up paying over $450. He did a good job, but the markups to actually get your carpets cleaned are excessive.

Report a concern   March 19, 2019 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Your technicians are knowledgeable about your products and explain the process completely.

Report a concern   March 19, 2019 — Rated 10 out of 10 by Angelina Climie Zerorez Phoenix
What do you like about our products and services?

No sticky carpet


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