Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 16, 2019 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

The technician was so friendly and explained everything very clearly. My carpets look brand new!!

Report a concern   March 16, 2019 — Rated 10 out of 10 by Kelley Jones Zerorez Phoenix
What do you like about our products and services?

The carpets look and feel great! The technician John was excellent! Highly recommend them!

Report a concern   March 16, 2019 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Awesome!!!

Report a concern   March 16, 2019 — Rated 10 out of 10 by Brandon Schwalbe Zerorez Phoenix
What do you like about our products and services?

Your people are nice and efficient

Report a concern   March 16, 2019 — Rated 10 out of 10 by Lisa Jaeger Zerorez Phoenix
What do you like about our products and services?

I like your prices, service and professionalism.

Report a concern   March 16, 2019 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

Abel was great, did a good job, got in and out quickly, and the carpets look great.

Report a concern   March 16, 2019 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Service exactly as promised, on time and a pleasant technician.

Report a concern   March 16, 2019 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

I love Zerorez and how my carpets are so clean after. They never give a rush in and out service. Each room is raked and looks flawless when finished. The carpets dry quickly but you are given booties to walk on the carpet if needed. We will never use any other company!

Report a concern   March 16, 2019 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

The products work very well, gets stains and biological spots out, the technician explains everything very well, uses a light to detect spots and showes you the worst areas that need to be cleaned. Very polite, answers all questions does excellent work.

Report a concern   March 16, 2019 — Rated 10 out of 10 by Gina Arambula Zerorez Phoenix
What do you like about our products and services?

Your Tech did a fantastic job! I have referred you to 2 people which you ended up doing their carpets as well and they were very happy.

Thank you!

Report a concern   March 16, 2019 — Rated 0 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Was expecting to see difference in grout color and brightness

Report a concern   March 16, 2019 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

I enjoy the smell of the cleaning product.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Anne Manross Zerorez Phoenix
What do you like about our products and services?

The technician was exceptional, taking great care to be sure he had cleaned my carpets to my satisfaction. Great product, great people, great service!A!

Report a concern   March 15, 2019 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The technician arrived on time, did a great job and was very thorough. He left me with blue booties to wear until the carpets dried, which I appreciated. My carpets look fantastic!

Report a concern   March 15, 2019 — Rated 10 out of 10 by V.D. Zerorez Phoenix
What do you like about our products and services?

Less chemicals and water.

Report a concern   March 15, 2019 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

He was very polite, informative, did a good job.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Shannon Foltz Zerorez Phoenix
What do you like about our products and services?

Very professional and nice.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Robert Campomanes Zerorez Phoenix
What do you like about our products and services?

Courteous prompt and professional employee (Devon). Carpets look and feel so much better. All 2 year old toddler stains gone.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Mary Hennessy Zerorez Phoenix
What do you like about our products and services?

No chemicals and the technicians are very well informed. They do great work.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Anne Psenka Zerorez Phoenix
What do you like about our products and services?

I like that only water is used and my carpets feel good on my feet afterward. There was no harsh smells afterward and the technician got out any stains we had.

Report a concern   March 15, 2019 — Rated 0 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We know our carpet is old and would not come out looking like new. The carpet looked much better when it was still wet, however as it dried we started noticing problems. Our issue was in the family room. A rectangular area of carpet was missed. I put a throw rug over it for now. There are several white lines from one side of the room to another. The second room and the hallway are fine. We are thinking of hiring you to come back and do the bedrooms and offices. Perhaps the missed area can be fixed then and the main floor area in the family room could be gone over once more to remove the white lines. We have pictures if you need to see them.

Report a concern   March 15, 2019 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and on time! The job was done well and within a reasonable amount of time. We also really love that there are no chemicals involved in the cleaning process!

Report a concern   March 15, 2019 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

The tech who cleaned our carpets was fast, nice and efficient.

Report a concern   March 15, 2019 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

I really liked that I could book online. The tool was easy to use and allowed me to enter my rooms and sizes so I was not surprised or caught off gaurd when the technician came out for the service. I was also very happy that you offered upholstery cleaning!

Report a concern   March 15, 2019 — Rated 5 out of 10 by C.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I think $320 to have three bedrooms two living rooms and a dining room cleaned is insane. The kid was literally here 45 minutes. It's dry now so guess I will find out how clean it is. I chose you because I wanted no chemicals. Next time I will replace the carpet.

Report a concern   March 15, 2019 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

What you DON'T use on carpets! This was the first time using your service and I was blown away on how clean my 20 year old carpet looked after :) I will certainly use Zerorez again!

Report a concern   March 15, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Basic, quick, reliable

Report a concern   March 15, 2019 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Great carpet cleaning, great customer service.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Paul Walker Zerorez Phoenix
What do you like about our products and services?

Great, professional service. Answered all our questions, took care to protect corners of walls and openings. Looks great. Thanks Roman!!

Report a concern   March 15, 2019 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Once all dried, the carpet looked brand new. Your products are amazing.


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