Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2019 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Does a nice job

Report a concern   March 21, 2019 — Rated 7 out of 10 by J.L. Zerorez Phoenix
What could we do to improve?

The service helped a lot, my tile was very dirty. Dylan was very nice and professional. Not a miracle cure for sure still. I am happy with how it looks now. The test will see how it holds up.

Report a concern   March 21, 2019 — Rated 10 out of 10 by Chad Olson Zerorez Phoenix
What do you like about our products and services?

Clean

Report a concern   March 21, 2019 — Rated 10 out of 10 by Gail Peterson Zerorez Phoenix
What do you like about our products and services?

Dylan was awesome. I also like that the carpets are not soaking wet.

Report a concern   March 21, 2019 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

Great service and good results. I would like to extend your three room special to my son-in-law in May. Can you make this happen?

Report a concern   March 21, 2019 — Rated 10 out of 10 by Chris Simopoulos Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and did a terrific job. He explained what needed to be done to remove pet odors and stains.

Report a concern   March 21, 2019 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

The whole process was very professional from appointment to service. The technician showed up on time, was very personable and professional and did a great job.

Report a concern   March 21, 2019 — Rated 10 out of 10 by Billy Anderson Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   March 21, 2019 — Rated 10 out of 10 by Ayre Williamson Zerorez Phoenix
What do you like about our products and services?

Carpets came out beautiful and no foul chemical smell!!!

Report a concern   March 21, 2019 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service. Sydney was very professional listened to our concerns after just having the house remodeled and did an excellent job.

Report a concern   March 21, 2019 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did a great job. I highly recommend using zerorez.

Report a concern   March 21, 2019 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

We have always had a great experience with your company. One major constant in all of our experiences with your company has the great customer service. Your techs have always been cordial and great to work with. This tech in our last carpet cleaning was no different and should be recognized for his service. Thank you!

Report a concern   March 21, 2019 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Great work!

Report a concern   March 21, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Made appointment online,very easy. Technician Dylan, was prompt, professional and very personable. Carpets turned out great and looked like new! No chemical smell and dried within a couple of hours. I will definitely use Zerorez again and recommend them to friends.

Report a concern   March 21, 2019 — Rated 10 out of 10 by W.M. Zerorez Phoenix
What do you like about our products and services?

Rob the technician was very helpful and polite. He represents the company quite well.

Report a concern   March 21, 2019 — Rated 8 out of 10 by B.R. Zerorez Phoenix
What could we do to improve?

Prices

Report a concern   March 20, 2019 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Carlson was top notch guy on everything he did!!!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Tad Olsen Zerorez Phoenix
What do you like about our products and services?

Fast, clean and friendly. Great experience.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Mathew Johnson Zerorez Phoenix
What do you like about our products and services?

I appreciate the friendly and professional service and I particularly like the product. In a world full of new and unverified toxins in everything surrounding us, you all come along with a safe product. Keep up the good work

Report a concern   March 20, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Carpet came out very clean...even with stains.
The 2 gentlemen that came were very knowledgeable and polite.
Would definitely recommend.
I'm a very happy and satisfied customer!!
Thank You

Report a concern   March 20, 2019 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Quality of cleaning! Made old carpet look nice again. Tile is clean! Fast service. Polite.

Report a concern   March 20, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

More natural process. Quicker drying time. Called a few days before to give me arrival time window. Technician called when on his way & was very polite & courteous.

Report a concern   March 20, 2019 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Always gets my carpet looking new again. Friendly and prompt techs.

Report a concern   March 20, 2019 — Rated 6 out of 10 by L.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technicians should wear foot covers as not to leave tracks on floor. Also, some areas took longer to dry than expected...24 hours.

Report a concern   March 20, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   March 20, 2019 — Rated 10 out of 10 by Mary Crossin Zerorez Phoenix
What do you like about our products and services?

Arrived at scheduled time. Professional friendly polite service. David and Ryan walked us thru the house asking questions and explaining what they’d be doing. Finished our carpets quickly. Gave us info on when the carpets would be ready to be walked on and furniture moved back. They know their stuff!!! Great team.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Mike Knowles Zerorez Phoenix
What do you like about our products and services?

I liked the honesty of the tech who did the service.

Report a concern   March 20, 2019 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

The two young men who did our carpets were very polite and did a super magnificent job. They went about their business and really showed they knew what they were doing. Will be calling on you again. Neighbor lady came over and also was impressed and we gave her your card. thanks again.

Report a concern   March 20, 2019 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Communication from them was excellent. They arrived within the window they provided.

Report a concern   March 20, 2019 — Rated 10 out of 10 by O.F. Zerorez Phoenix
What do you like about our products and services?

On time, did a test sample before proceeding to ensure it was worth it.


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