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based on 86483 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Be clearer on the pricing.
Upfront pricing. Honest technicians. Results were great.
Get just what you expected / ordered and they are efficient and the carpets look great.
A very thorough cleaning of the carpet and apholstery and a service tech that didn't rush the job. My motorhome is a older unit and was way overdue for cleaning and zerorez came through for me with excellent service, fantastic cleaning, on time appointment and very reasonable price. Thank you zerorez, I'll be calling again and referring you too.
Colton was very good, efficient and friendly. The carpets look great after being cleaned which is impressive for being 20 years old.
Exceeded our expectations! Abraham was very conscientious of our home and also his work.
I thought the technician could have paid more attention to stains and pre-treated.
Thank you
Everything! Very friendly staff & quick service!!
Great job by technician Justin!
The tech was very nice and professional. He make sure I was happy with the job he kept asking if I needed him to scrub more in a particular place or if everything look good to my satisfaction. Great attitude and very pleasant!
Thank you!
I trust and count on it
We like the professionalism, competence and respect demonstrated by your technician.
Richard did an amazing job on our living room. We've never seen the carpet this clean. Would use and recommend Zerorez to all our family and friends.
Very easy process and friendly tech.
Professional and did a great job
Our carpet cleaner was very good and our old carpets look great!
My tile grout was almost like brand new. It was an amazing transformation. My rugs and couches came out wonderful as well. I had so much damage from pets and now everything is clean and sanitized. Our technician was very professional and really cared about every detail of getting our home clean again. All of this for such a reasonable amount too.
The tech did a fantastic job. Very kind and respectful
I would recommend this tech and company at any time.
Very effective and fast
Teddi Wilson is by far the best customer service manager I have ever encountered.
Very sympathetic, understanding and only offered solutions. If I had the ability to give her a promotion or raise I would. What an incredible asset to your company that often goes unnoticed.
Thanks
I like that there are no chemicals used in cleaning process.
Great Job on the carpets. Very prompt and competitive prices. I will use your company again for sure
Quick response and on time, along with quality service
Are you the type of person that vacuum’s regularly? Small children? Pets?
I am one of those people. In fact, I have purposely sought out some of the cutting edge vacuum’s out there on the market to keep my carpets lasting longer and clean. Once the stars lined up, and I knew of a day where the house would be free from all the occupants listed above, I scheduled with Zerorez.
I pre-vacuumed; with the thought it would assist in the process. It did; however, the system they use was able to remove even more debris and remove a majority of the stains, and renew the high traffic areas. The carpets were dry in about 4 hours with no crunchy, no odor, and looking new for the age.
If you are on the fence about this company, I am a big fan. They crew that came were very professional, friendly, and constantly aware of surroundings during the cleaning. They worked harmonious with each other keeping me up to date on all the findings. Great work Zerorez!
Dan
Your company and technician Micheal are the best! You make a stressful experience seem fantastic!
They guys that came and cleaned our carpet were great! They were on time for the appointment and did a great job!
The gentleman arrived promptly at the scheduled time. He was very knowledgeable about Zerorez procedures and explained exactly how the system works. Very happy with our carpet.would definitely use Zerorez again.
I have used Zerorez for years. Very professional, always on time and do a great job. I have had both my carpeting and tiled cleaned done and the results are great.

We have had Zerorez clean our carpets many times and the service we received this time exponentially surpassed all others! Sydney was our technician. He was such a gentleman, very knowledgeable, and had an "aim to please" attitude and work ethic. Sydney took his time to do a thorough job and had an attention to detail and desire for customer satisfaction that we have not seen in the past. We will definitely be requesting him for all future cleanings!