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based on 87577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and the tech did a great job
My carpets look great. My technician took the time to explain different options and used his experience helping me make the best decision for my home. The Tech’s customer service was outstanding and will keep me as a returning customer. Thank you.
you did what you said you were going to do
Your product is just what my 20 year old carpet needed...brightened, lifted and the old age spots gone. I am impressed with how it all works‼️
Colten explained how it all works and it really did the job. He was very personable and professional.
I will definitely call in the future to have my bedrooms cleaned next.
Carpets turn out super clean. Spots all gone. Odor free. Staff members are always friendly.
I could tell that there were lots of places that weren’t cleaned as they were completely dry. Such places were in back of doors, close to the walls, under such things as desks or furniture that were very accessible. This is the first time I haven’t felt like my carpet looked like it was cleaned. Disappointed as I was happy last year.
Everything
The process is the best I've seen. From the care they take to protect the corners of the walls from their hoses, to the finished product. Our carpets never looked so good. Highly recommend Zerorez.
There was a small piece of carpet attached to the living room (about 10 square feet), that didn’t get cleaned. The living room is only about 124 square feet itself, so it wouldn’t have put us over the ‘250’ limit that would considered it two rooms. Wish it would have also been cleaned.
Easy scheduling, fast and on time service. Friendly staff, and always fantastic results.
I like the fast friendly service and the professionalism of the techs that come out the finished job always looks and feels great
Carpet looks great !! Very knowledgable service provided !!
Very professional, quick service and got all the stains out of my carpet! No harsh chemicals and safe for the kids and pets.
Jose Guzman was punctual in coming to our home. He is polite, professional, explained in detail and in what order he was going to clean the carpet and tile, and how long he would be at our home. Pricing, for what we had done, was fair.
We had to call Zerorez back to redo an area on the master bedroom carpet. My wife specifically requested Jose to come back and take care of the problem. When Jose came back he looked at the carpet, agreed the spot needed to be recleaned and did so without any hesitation and in professional manner.
Based on our wonderful experience with Jose we would request him the next time we get our carpet and tile cleaned. Thank you Zerorez and Jose for a great job!
Great service! Will use them again. :)
everything
Very pleased
Carpet looks great! Very happy with the service and tech. Thank you!
The service man was very friendly and knowledgeable. Made very good suggestions.
The process left the carpets clean and feeling soft, just like new.
Professional, thoroigh... clean!!
speed and effeciant
excellent job, very clean!
You stand behind your work. And are always very cordial on the phone. The service techs are very professional as well
Our tech arrived early and was great. He explained the process thoroughly and did a great job cleaning all of our carpets.
Great job and professional technician!
No chemicals
I love that there is no odor at the end and the carpet dries with a few hours. As an owner of 3 dogs, the faster they dried the better.
The employee who came to clean my carpets was extremely friendly and very helpful! He answered all my questions and was very professional. I have used this company in this past and will continue to in the future!
Brandon's expertise, his quality of work, and his professionalism. He did an exceptionally good job.

The New Approach to Cleaning and the
Service is Excellent.