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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am so disappointed in your overall customer service. This was the first time I wasn't present while my carpet was cleaned by Zerorez. My elderly mother was the only one home and was charged an extra $50 to clean the same areas we always have cleaned by Zerorez. I feel that she was taken advantage of. When I called to request an explanation for the extra charge, the girl in your office kept interupting and talking over me. She wasn't listening which was very frustrating and I finally hung up. Therefore, I do not plan on using Zerorez in the future.
Great service and my carpets look like new! The technician was very friendly and arrived on time to complete the job in a timely manner. I would highly recommend Zerorez to anyone needing their carpets cleaned!
Very good
Great job - was thorough and professional!
The service was excellent and very professional. In addition the Service Tech was on time.
Service was outstanding!
Daniel was amazing!!! I'd like to have him back an a couple of months to do a touch up. Very friendly, courteous, helpful, efficient!
Eliza S
Already submitted my info. We give Dan a 10. Maryann Makhobey
Awesome tech! Very professional and informative.
We will be using Zerorez again and again to keep our carpets fresh.
David was great, spent the necessary time to do things right.
Clean with no chemicals
The two were very friendly and did great work together as a team. I will use you to come again. Oh your guys came in to get the job done and they did. Thank you again and again.
Employees are friendly work is top quality
Didn't feel the tile in the showers really improved and paid extra for that service.
You were on time and explained the process well. I am happy with your work.
Paul was absolutely AMAZING! I can't overstate that! He did an awesome job and was by far one of the friendliest people I've ever met! Very professional, right on time, and he definitely worked hard getting our carpets clean. Really did a wonderful job!
He was very courteous and paid attention to detail. My kitchen/dining room tile looks amazing!!!
A job very well done. Technician was friendly and very knowledgeable. Had a great sense of humor
very well done, great tech and customer service!
Quote WAY off !!! only had 1 rug cleaned but scheduled for 2..prices WAY TOO EXPENSIVE for a cleaning when I can just buy a new one ...rug that was cleaned didn’t look ay different and left a stench ...
Excellent customer service by technician and a very clean carpet.
Your folks show up when they say they will, and the cleaning itself is top-notch.
We love that everything dries right away and it always smells fresh and clean when Zerorez leaves.
I liked getting the emails and phone calls about arrival time. I liked that the guy put on booties. Seemed like he was very thorough too.
Accommodating to my time schedule, courteous and efficient
The Carpet Cleaner was caring, friendly, professional, and did well. My carpet looks great!
the young man was professional and did a good job.
Austin, the technician, efficient, polite, friendly, and did a great job. 😊
My carpet looks fantastic! Stains that I couldn't get out are gone and it looks like new. We eventually want to replace our carpet,but for now it looks so good. Thank you!

On time, Friendly and helpful, answered all my questions, very clean while using equipment and going in and out of my house Very professional.
My carpets came out great, Very Pleased with the Service I received.
I would recommend Zerorez to everybody.