Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Jesse Garcia Zerorez Phoenix
What do you like about our products and services?

Essy to make appointment, good communication, professional staff and quality work by Zerorez!

Report a concern   May 24, 2019 — Rated 8 out of 10 by R.C. Zerorez Phoenix
What could we do to improve?

The guys were so awesome. They answered all my questions and said thank you with a smile. But at end of the next day after, we still had stains on the carpet.

Report a concern   May 24, 2019 — Rated 0 out of 10 by K.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets look the same if not worse. I would like a refund.

Report a concern   May 24, 2019 — Rated 10 out of 10 by J.U. Zerorez Phoenix
What do you like about our products and services?

Service technician was very thorough , did a great job. Also knew about products, carpet care,

Report a concern   May 24, 2019 — Rated 10 out of 10 by Micheline Muller Zerorez Phoenix
What do you like about our products and services?

Green products which is better for the environment and less wet carpets.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Joe Pelatt Zerorez Phoenix
What do you like about our products and services?

My carpets look fantastic! Just moved in to a “used” home and now it looks new! My service technician was extremely professional, informative and meticulous as well as friendly. Highly recommend!

Report a concern   May 24, 2019 — Rated 6 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The first time Zerorez cleaned my carpers the results were excellent. The second time you cleaned my carpets, I wasn't as pleased with the outcome. There were some areas that didn't get as clean as I expected and the service tech seemed to speed through the house in a hurry. I just had my carpets cleaned a third time using your service and the edges of the carpet were not given the attention they needed. Some of the edges have a dark ridge along them where you can see the tech missed the edge altogether. Also, this time some areas of the carpet felt stiff, or crispy. This was something I had never experienced before from your service.

Report a concern   May 24, 2019 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Gavin and His partner were fantastic. So helpful, kind, and efficient!

Report a concern   May 24, 2019 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

No soaps and chemicals keeps carpet cleaner, longer - just like your ads say. It is the truth! Afterward, carpet is NOT crunchy and dries faster and doesn't stink!

Report a concern   May 24, 2019 — Rated 0 out of 10 by B.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You discolored and ruined the finish on my carpet

Report a concern   May 24, 2019 — Rated 10 out of 10 by J.B.F. Zerorez Phoenix
What do you like about our products and services?

He was on time, quick, with good results.

Report a concern   May 24, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Efficient and courteous service, my carpets look great.

Report a concern   May 24, 2019 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

Dude was real nice.

Report a concern   May 24, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Carson, our Technician was super professional. On time, complete work w/no short cuts, etc. Will request him as our Tech next time.

Report a concern   May 24, 2019 — Rated 0 out of 10 by R.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did not honor the quote provided on the phone. No one ever asked what material our area rug was made out out of. Then when the tech got here, he said that because it's wool that the cost was $100 more! Outrageous!

Report a concern   May 24, 2019 — Rated 10 out of 10 by Laura Workman Zerorez Phoenix
What do you like about our products and services?

The technicians are always friendly, knowledgeable, and professional. My carpet always looks like new when they are done.

Report a concern   May 24, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Very professional & quality service

Report a concern   May 24, 2019 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Richard did a good job. He was very informative about the product and what it did. I would call your company again when I need any cleaning done.

Report a concern   May 24, 2019 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

I like that harsh chemicals aren’t used. Floors seem to stay cleaner longer.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Anthony Federico Zerorez Phoenix
What do you like about our products and services?

Zerorez works! After the Zerorez tech left we wanted to see just how clean the carpet really was. So what we did was mix a full strength batch of Simply Green. We then used a hand brush and a shop vac and tried our best to get more dirt out, but all we got was clean water and NO dirt. Our conclusion is you can't get it cleaner than Zerorez clean.

Report a concern   May 24, 2019 — Rated 10 out of 10 by Y.V. Zerorez Phoenix
What do you like about our products and services?

We love the feel of the carpet after it was cleaned. The technician was professional. Tha k you for a great service!

Report a concern   May 24, 2019 — Rated 10 out of 10 by Jo Ann Traver Zerorez Phoenix
What do you like about our products and services?

We are very pleased with the service that we received. The love seat looks brand new again.
Scott was a delightful young man.

Report a concern   May 24, 2019 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, very professional and customer friendly. My carpets look amazing!!!!!
Thank you Zerorez!!!

Report a concern   May 24, 2019 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Excellent job. Our carpet has never been this clean compared to other companies

Report a concern   May 23, 2019 — Rated 10 out of 10 by Pat Davis Zerorez Phoenix
What do you like about our products and services?

no additives

Report a concern   May 23, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great. No chemicals used, dried quickly and the technician was professional.

Report a concern   May 23, 2019 — Rated 10 out of 10 by Larman Wilson Zerorez Phoenix
What do you like about our products and services?

The two carpet cleaners, Evan & Brandon, were on time, worked steadily & did a thorough & professional job. They were friendly & cooperative , answered all questions & gave good. advice.

Report a concern   May 23, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Great professional attitude and knowledgeable about the entire process.

Report a concern   May 23, 2019 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Had a great experience having my carpet cleaned, we loved the man that came to our home!!

Report a concern   May 23, 2019 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

First time


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