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based on 84678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable and actually works
The tech was awesome and you get the carpets very clean without any chemical problems
young man did a great job. rugs looked great!
I heard about your company from Arizona Humane Society.
This is the second time I used your company for carpet cleaning and I am very pleased. Last year Albert was the technician and this year Cameron was the technician. Both men were very knowledgeable, careful, friendly, and did a great job cleaning our carpets explaining each step and what had to be done. I understand Albert is no longer with your company, but in the future I will definitely ask for Cameron. Such a nice young man and so very competent. Nice to know you hire such smart, clean-cut employees. Makes a different when we welcome them in our home. Thank you! I will refer your company and Cameron to others.
Very good work on the carpets
Good service and carpets look great
Did good job. On time.
Service was great, love how good my carpet looks
I like how easy it is to make an appt, how friendly the employees are, and that he explained everything and asked if we had any questions.
The carpet does not appear to be clean. As the carpet dried, spots are still visible.
In the past, we utilized Stanley Steemer, at a lower cost, and have always been satisfied.
Regards, Name removed
Friendly service, no crunchy floors afterwords. Clean smell, but not perfumey or fumey in general.
Great crew!!..very professional, courteous, Carpet looks brand new!!....
We have used Zerorez twice to clean and seal our tile. This second time there seemed to be a film left on the tile and around grout It looks clean but did not like the film that was left. Thanks!!!
I was impressed & very satisfied w/your entire process...I.e. scheduling my appointment & then experiencing the outstanding professional workmanship of the service agent. It was explained to me all the parameters of my project...I was also pleased w/the skill-set & can do talent of the technician...products used to clean my carpet exceeded my expectations & the expertise/ability of the technician resulted in outstanding result...
*others, In the service industry should adopt this companies service model...
again, THANK YOU for your exceptional service! JW
Always impressed with the customer service. This time for whatever reason, my carpets were “crunchy” after they dried. Also, they took a longer than ususal time to dry?? Overall maybe it was the technicians experience level.
Thank you,
Name removed
service was very professional and with excellent results
Fresh, clean soft carpet afterward
On time, fast.
Technician was very polite and thoroughly cleaned the carpets and rug.
The guys went above and beyond to make my first experience with ZeroRez exceptional. Amazing customer service with a personal touch.
Discuss how often our carpet needs cleaning
Great service and always professional service people.
How amazing our carpets look after zerorez is in our home. Everyone I have dealt with is so professional and does great work. We will keep using zerorez for sure!
Great job!
My carpets look great and once dried, soft to walk on. The service tech was on time, explained everything, and was very professional! I’ll keep using ZERORES!
Carpets are crispy and there are still stains in the carpets. I just think that you over advertise the quality to get subpar cleaning. I paid more for zerorez than what the others to get a better quality. I just feel I didn’t get that.
I like how fast it was, and how fresh it smelled and Chad was so thoughtful. There were some spots my husband was worried but when we vacuumed it was fine.
I had Zerorez out to clean my carpets and tile and Colton was thorough and quick.
No harmful chemicals, knowledgeable technicians, price

The carpet looks fresh and clean - and with the repellent, it stays that way for a long time.