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based on 86477 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quickness of service
The appointment process was clear and simple. I was able to see my appointment in an email and was reminded by text message. The technician was knowledgeable, polite and very efficient. Best of all, my carpets were clean and fresh! All for a reasonable price. Zerorez exceeded my expectations.
Joshua always suggests the right services to meet our needs and the results are amazing. Love that our home feels so clean afterwards.
Amazing cleaning power!
My carpets had a lot of dirty high traffic areas and they came out completely clean without being crunchy. It was quick too!
Services are prompt and professional - as well as pleasant.
Dustin was very professional and pleasant. Excellent job all around.
Everyone I felt with from scheduling to the tech that did the cleaning was wonderful, helpful, and polite. Zerorez was the cleanest process my carpet has ever seen. I will recommend this company for sure.
Our rep was extremely successful and respectable! Highly recommend!
The knowledge of the technician and the quality of the work.
the technician was early, very polite and informative.
You didn't disappoint, I just don't count getting my carpets cleaned as relevant to an associate.
Great experience! Tech was awesome. Carpets are the cleanest they’ve been in years.
Perfect!
Use water. Tech very professional. Job well done.
Evan was great! He explained everything about the process. The carpets look like new.
Thank you for the fantastic customer service. Our carpets look brand new. Very polite service man.
Got an appointment quick, Technician was efficient and did a very good job.
Carpets came out very clean and soft. Technician was clean and professional. Will use again!
My rug didn't look as clean as I hoped for. And my vehicle still has the same odor it had before. The rep I booked my apt with said after the cleaning my vehicle would smell clean days later… Well hours later I did not smell anything new. Very disappointed.
Your staff is hey explain everything extremely happy
Tech showed up on time, finished promptly and did a good job.
I used to work in the carpet cleaning industry, and from my experience, I can say that the ZeroRez process is superior to all competitors. Their process not only extracts the dirt, but in high traffic areas which tend to get matted down, their process effectively lifts the nap from the carpet. The technician was courteous and professional through and through.
Again Zerorex came through. Excellent experience from booking to completion.
Brandon took his time, explained the services and was thorough.
We will definitely use them again!
I was quoted less than the final price. That situation is not appealing when I felt like I went above and beyond to explain the couch prior to the cleaning. My wife is here at the time of the cleaning and now the price is different, much higher than the original price and more expensive than all your competitors.
Everything was great!
Good clean look
The technician went the extra mile and was able to get a permanent ink spill out that I told him he did not have to worry about. I couldn't believe he was able to clean it. Thank you.
Good value. No chemicals.
Customer service was great!!!
Carpet looks great now.
Very nice job.
Technicians were very personal and efficient.