Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84677 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2019 — Rated 10 out of 10 by Dusan Radojicic Zerorez Phoenix
What do you like about our products and services?

Great and quick service

Report a concern   June 8, 2019 — Rated 5 out of 10 by D.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Service is over hyped
Pricing is confusing

Report a concern   June 8, 2019 — Rated 10 out of 10 by Lynn Shepherd Zerorez Phoenix
What do you like about our products and services?

They are prompt, quick an did a great job.

Report a concern   June 8, 2019 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The carpet is so clean now, it’s like we put in brand new carpet! Dan was extremely nice and knowledgeable!! I will be recommending the company and Dan to my friends and family and can’t wait to use your services again in the future! Thank you!

Report a concern   June 7, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Technical Trey Rogers was wonderful about educating me in the nuances of carpet care. He was very professional and my rugs look fantastic!

I may even get my tile cleaned next...

Report a concern   June 7, 2019 — Rated 10 out of 10 by Linda Stein Zerorez Phoenix
What do you like about our products and services?

Did a great job and serviceman was polite and punctual. Explain process before he got started.

Report a concern   June 7, 2019 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

How quickly the job gets complete and of course the finished job and how great it looks. I also like how professional the worker was at my home.

Report a concern   June 7, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Workman very nice and friendly, and loves his job!!!!!! Did excellent job

Report a concern   June 7, 2019 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and helpful. He was a very hard worker and did an exceptional job.

Report a concern   June 7, 2019 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

The performance of the product, service and the People!

Report a concern   June 7, 2019 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

I wish I took a before and after pictures of my tile! Amazing! The whole house is fresh and clean and looks like it did when we built it 4 years ago!

Report a concern   June 7, 2019 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Effective, fast and friendly!

Report a concern   June 7, 2019 — Rated 5 out of 10 by T.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Wish we hadn't paid extra for the supposed spot protection application. Carpets looked great for a couple days and now spots are already coming back through. Very disappointed.

Report a concern   June 7, 2019 — Rated 10 out of 10 by Veronica Clinton Zerorez Phoenix
What do you like about our products and services?

AMAZING, can’t say enough

Report a concern   June 7, 2019 — Rated 0 out of 10 by K.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

1st Tech has anger issues.

Report a concern   June 7, 2019 — Rated 5 out of 10 by A.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought from the way your commercials brag about your service and for what I was charged I was expecting my carpet to be spotless. Granted it was clean but you could still see the areas most traveled and there was some spots that your technician didn’t quite get out. I feel I was better off renting a carpet cleaner and doing it myself, it’s very possible in the future I won’t be calling zerorez to clean my carpets. I was very disappointed.

Report a concern   June 7, 2019 — Rated 10 out of 10 by Lori Denness Zerorez Phoenix
What do you like about our products and services?

Friendly and knowledgeable tech!

Report a concern   June 7, 2019 — Rated 10 out of 10 by T.A.T.C. Zerorez Phoenix
What do you like about our products and services?

Great service. Results were outstanding.

Report a concern   June 6, 2019 — Rated 10 out of 10 by Tessa Read Zerorez Phoenix
What do you like about our products and services?

My mom was at my apartment while I was at work because they had a cancellation and could come early. My mom said they were fast, friendly, and the process was super easy! Will definitely use them again!

Report a concern   June 6, 2019 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

The tech was on time, friendly and professional. Great job!

Report a concern   June 6, 2019 — Rated 4 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The pricing was really high for carpet that was still crunchy when it dried, drying that took just as much time as other carpet cleaners, and every little thing was an additional expense which would have been cheaper overall from another place with the same results

Report a concern   June 6, 2019 — Rated 10 out of 10 by Keisha Weight Zerorez Phoenix
What do you like about our products and services?

I was so impressed with how quickly I was able to schedule cleaning, and the tech was great at explaining the process!
I love the multi step process and the lack of chemicals and residue! My carpet looks wonderful!! I will always call Zero Rez to clean my carpets from now on

Report a concern   June 6, 2019 — Rated 10 out of 10 by Linda Anderson Zerorez Phoenix
What do you like about our products and services?

Your employee Sidney is a very exceptional and professional individual.
He did an outstanding job in every respect and explained everything as he went about his work.
I hope I can have him come to our home again.
Our carpet also looks great !

Report a concern   June 6, 2019 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Thank you again so much!!! The gentleman that came out was great and so nice and did an amazing job!!! Carpets looks like new with those bad stains gone now. Thank so much!!!!

Report a concern   June 6, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

They were on time, polite, and did a great job cleaning the carpet. They explained everything and got everything approved by me before starting.

Report a concern   June 6, 2019 — Rated 10 out of 10 by Jana Allan Zerorez Phoenix
What do you like about our products and services?

On time, professional, Great results!

Report a concern   June 6, 2019 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Chemical free

Report a concern   June 6, 2019 — Rated 10 out of 10 by Steven Daniel Zerorez Phoenix
What do you like about our products and services?

Richard did a great job.

Report a concern   June 6, 2019 — Rated 10 out of 10 by Diane Stuve Zerorez Phoenix
What do you like about our products and services?

Very prompt, carpets got very clean. Your representative that cleaned our rugs was excellent in every way.

Report a concern   June 6, 2019 — Rated 10 out of 10 by Rhonda Sterling Zerorez Phoenix
What do you like about our products and services?

Fast, Easy, Friendly and extremely reasonably priced! My carpets are so nice now!

I will use them again!


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