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based on 84677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing! Called on Tuesday and they were here Wednesday morning! Great technician, excellent work, didn’t upsell me anything. Left after an hour and my carpets looked great!
Tech on time and did s good job. Friendly
You did a good job and rugs did not take forever to dry.
I love that the carpets are not crunchy and the staff is very friendly
2nd time using zerorez & couldn't be happier with the customer service, product & end result. 10’s all the way around!
Thank You!
I was very happy with my cleaning. Daniel was super nice and made the time to walk me through everything. He showed me what I should expect with sample spots to show me how certain products would help maintain my cleaning and explained how I could care for the areas so they would last as long as possible.
The technician was on time, the carpet was finished earlier than expected, the carpet was cleaned exceptionally well. Overall a good experience will use again in the future if needed.
customer service was great...I was a bit disappointed in the results though. wish they could have cleaned up more of the soiled spots...I got on my hands and knees afterwards and took a spray cleaner to it and most of it came out. Overall, it was a good experience--just wished more of the spots came out.
No harsh chemicals used in the process. Leaves the carpet residue free, clean, and soft at touch.
The technician is kind, respectful, and professional.
I will recommend it to anyone. 😊💮
James was very professional and did a great job!
more natural than others
Fast, efficient and looked great
The carpets cleaned up beautifully and the technician was very professional
Zerorez reps are always on time, always courteous, and always successful in making my carpets look fabulous. I honestly can’t think of any other set of professionals who are so uniformly effective. Try ‘em. Can’t beat ‘em!
Tech was so personable. He did a veey thorough cleaning
Arrived on-time. Efficient. Really clean carpet!
He was good, fast, friendly and knowledgeable
The customer service and the results.
Dylan was wonderful! We are nudists, and typically it makes people wildly uncomfortable, but not Dylan. He made us feel comfortable in our own skin, by taking off his shirt & showing his.
The technician that came to my house was very friendly and knowledgeable. I had an issue previously with my laminate flooring and he made sure nothing happened to it again. My carpets look great!
Associates were very personable and explained process and expectations very well. BIG Improvement in very dirty and old carpets in my new home....they made it so I could move in and have piece of mind that the carpets were clean.
First off, the carpet looks great. Secondly, there was NO chemical odors during or after the cleaning. Third, the tech was really nice and worked very hard.
The service was outstanding....from the first call to the the tech that arrived.
Carpet was so clean
Your agent did a good job.
Awesome customer service my technician was amazing, friendly, punctual and very professional. There was no hidden fees everything the initial rep explained and quoted me was spot on I will definitely be using zero Rez whenever I can
Had excellent service and did a great job.
My carpet is clean.
Joey was awesome. Punctual and professional.
So far my carpets look good and only time will tell. The guys that were here were professional.