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based on 84676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great servivr, nice people.
You do great work and their staff (technicians and back office personnel) are professional and courteous. I have absolutely nothing negative to report here.
Knowledgeable technicians and excellent product applicants.
Clean carpet without the residue
I was not impressed with the crew this time.
While they were professional in communication, I did not think the quality was as good as usual
I like that there are no chemicals and that the carpet isn't crunchy afterwards. This is my first experience with your company so I am interested to see how long the cleanliness will last.
Thank you.
Carpets look great. Very clean and soft. No residue.
You do a good job of cleaning without residue.
The two gentleman who came to clean my carpets were very friendly and knowledgeable. They were in and out in no time and did a fantastic job.
Rusty explained options for my carpet problems, was very polite and did the job quickly.
The company was helpful answering all of my questions & they did a GREAT JOB!!! I would highly recommend them for all of the services they offer.
Thanks again!
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Good service tech very helpful
Very happy with results and tech did a good job. Was a little pricey though, wish little less exspensive
Fast service and reliable
Great service, fairly priced and environmentally safe!
The technician was excellent and cleaning my carpet was excellent. My problem with Zerorez was that when I called to schedule my appointment on June 4th I made it clear that I needed a morning appointment, the earlier the better, so I was willing to wait for the first morning appointment which was June 18th. After waiting for 2 weeks, I was VERY disappointed to have the technician arrive at 12:00 pm. I was told that there was a mix-up that morning when someone else cancelled and the technician was sent to the wrong address way on the other side of town. Needless to say, I do think my time is as valuable as your company's time. I have always wanted to try Zerorez because I have many friends that have used them. I was going to schedule to have my tile cleaned but after this scheduling disappointment, I am going to take my business elsewhere. Again, the technician and the carpet cleaning was excellent!!
My very soiled carpet came out very clean. I’m very satisfied with the fast drying time and no old smells came through after the cleaning. Will definitely recommend to anyone.
The entire edge of my carpet in one room now looks dirty. I understand if all stains can’t be permanently removed, but it seems strange that the whole edge is now dark. For the price paid, I wouldn’t expect that.
My tile looks AMAZING, so I was very pleased with that.
Process was explained clearly. Technician was on time and efficient.
Great service and knowledgeable, friendly technician. The work was done quickly and thoroughly.
Jose was very professional and contacted me before and after the work was completed. I’ll would recommend him for his hard work to getting a stain in my carpet removed to management.
Kudos to Jose for a services well done on my carpet. I don’t have any complaints.
Thanks
First name removed S
I've done this twice already.. good, you guys are good.
thanks
Bye
First name removed
The carpet looks and feels clean, like new again. Fast and easy appointments and at a great price. Highly recommend Zerorez, very professional and nice staff.
The total job from start to finnish. James was magnifance.
Natural
I love that they are clean and get so much of the nasty stuff out of my floors! Thank you!
Carpets looked great after the cleaning and love that there were no chemicals used.

We requested and had the same technician that we have had previously for this service. He had another technician with him, appeared to be training him. I have some issues I’d like to discuss about the other technician. Please contact me by phone.