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based on 84676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time arrival, speedy and efficient, explained everything carefully.
Technician friendly and informative
Excellent service and excellent professionalism. Tile looks amazing!
I like that you water and no harsh chemicals on the carpet. We have two dogs and a cleaning lasts almost a year
I didn’t feel I got the clean in my floors that I wanted
No chemicals in cleaning solution. Technicians polite
The customer service was great. Your technician did a fantastic job explaining everything in detail. He was fast, friendly & efficient.
Great tech.
WE were thrilled with the experience. The urine stain is completely gone and was well worth the money. Will definitely use this service again.t
My service person was quick and efficient. He was friendly and let me know the steps he was taking as he cleaned my carpets. The carpets turned out beautifully. Thank you!
Quick service, no soapy residue left, and stains lifted!
Your people and the quality of your work!
Your technician was professional,helpful, and consultative. Your product removed spots we were worried wouldn't come out. Thank you Cameron for a great job!
Timely service, very professional employee, great job and description of service provided before work was performed
Super clean carpets that dried soft to the touch. The tech was extremely knowledgeable and experienced with a great friendly attitude.Best carpet cleaning experience every.
Way better job last time you cleaned the carpets
The main reason I chose Zerorez was because I didn't want crunchy carpets and I read that the reason some carpets felt crunchy afterwards was because of the cleaning solution that was used or left behind and that since Zerorez only used water, that wouldn't happen. My carpets were soft on my bare feet prior to being cleaned. Now, they are rough on my feet, worse in some areas more than others. I don't know why this is but I am disappointed. I've been trying to convince my husband not to rip out the carpet and put in tile because I like laying, sitting and walking on the soft floor. Plus, we are having a baby any day and she will soon be crawling on this carpet. It's not soft anymore, although it did clean up most of the stains in our high traffic areas. I think the price is high for not being completely satisfied. The gentleman that came and cleaned our carpets was fantastic! He arrived early so he offered to help us finish moving our kitchen table and sectional couch off of the carpeted area. I haven't called to complain because I wasn't sure anything could be "undone" to fix this issue. We had our carpets cleaned about 5-6 years ago by someone my husband works with and our carpets did not end up crunchy at all.
We liked the way way the carpets turned out and smelled good.
He did great. Carpets look great. He was efficient and fast.
Great service
The technician was professional, friendly, and worked harder than expected to make the results better than expected.
Doesn’t make floors crunchy
David was great, he was on time and did a great job getting our carpet back to looking 10 times better than we expected.
They do a good job
This experience was not as good as the last time we used Zerorez. I paid extra for a guard on the stairway and the carpet was showing staining on the very next day and the carpet was actually a little stiff or crunchy. Also has a flattened look. To be fair we did move into the house a day after having the cleaning done, it just didn't hold up leading me to feel that it was not worth the $500 investment.
The technician was very courteous
You are fast efficient and the carpet is never crusty
Was very pleased with the service and the young man was very nice and gave me a few tips.
Our tech was very pleasant and professional and did a fantastic job. Would definitely recommend him AND Zerorez to everyone I know.

We love the customer service and how the cleaners are able to do a phenomenal job getting residue removed