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based on 84677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was on time, very polite, and did a very thorough job.
Very clean. Very professional employees. Gavin was incredible
Prompt friendly and professional.
The tech was polite professional and met expectations
excellent
You got out stains I didn’t think could be removed. The carpet looks a lot better now.
Our service gentleman was wonderful! Very kind and explained everything throughly. Would highly recommend.
No chemicals used and no odors
Very professional. Prompt and did a good job. Capet looks and feels great.
Professional , great service , followed up as promised and quick turn around. Very happy with my beautiful clearn area rug. Teddy was GREAT!
I really appreciated how clean my carpet was after Peter (our tech) was finished.
No chemicals
Tech was very knowledgeable
A great company with very professional employees.
Dillon, my tech was great. Very businesslike and did a great job. I would not only recommend Zerorez, but Dillon as well.
Service was on time and got our dirtiest carpet clean. I love that Saturday can be an option for service.
I tried Zerorez hoping it would be better than other carpet cleaning companies. The Carpet was cleaned adequately, but the 70% higher than everyone else for the service is not justified. I overpaid and did not get the service to justify the price.
Great service, Jeff, my tech was very thorough and efficient. Carpets are super clean, stains gone and my super-allergic boyfriend was able to breathe... and not able to detect the dogs.
Great service by a friendly technician. He did a very good job and was efficient in his time.
Counting a combination living room/dining room in a small house as two rooms was disappointing though not surprising. The charge for the additional room was ridiculous with respect to the actual square footage of our exposure especially since we had major furniture in place that reduces the actual cleaning area even more.
Overall, satisfied with the actual cleaning but not your rating system.
The technician inspected our carpets before he started cleaning them and explained all of our options. He was very knowledgeable and never pressured us to spend more than we wanted. All said and done, it took him about two hours to clean our carpets and they came out great considering the carpets are approx. 13 years old. We love ZEROREZ!!!! Thank you!
Service personnel was super professional, on time, and thorough.
Carson did a wonderful job and was very professional and polite. We are renting and the carpet looks 10 times better than it did when we moved in. We will definitely use Zerorez in the future and tell friends and family about your wonderful service.
No harsh chemicals
Awesome tech, awesome results in the product. Right on time. Communication was excellant.
We have had Zerorez clean our carpets many times and the service we received this time exponentially surpassed all others! Sydney was our technician. He was such a gentleman, very knowledgeable, and had an "aim to please" attitude and work ethic. Sydney took his time to do a thorough job and had an attention to detail and desire for customer satisfaction that we have not seen in the past. We will definitely be requesting him for all future cleanings!
Be clearer on the pricing.
Upfront pricing. Honest technicians. Results were great.
Get just what you expected / ordered and they are efficient and the carpets look great.
A very thorough cleaning of the carpet and apholstery and a service tech that didn't rush the job. My motorhome is a older unit and was way overdue for cleaning and zerorez came through for me with excellent service, fantastic cleaning, on time appointment and very reasonable price. Thank you zerorez, I'll be calling again and referring you too.
Colton was very good, efficient and friendly. The carpets look great after being cleaned which is impressive for being 20 years old.
As usual your technician was on time, and very professional and the zerorez system is the best on the market. Always leaves your carpets like brand new. I always recommend you to my friends!