Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85990 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 30, 2019 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

It is my first time. I am testing.

Report a concern   October 30, 2019 — Rated 10 out of 10 by Eric Karlene Zerorez Phoenix
What do you like about our products and services?

Excellent! Employees are kind and give top notch service. Very friendly people too.
Report a concern   October 30, 2019 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

My carpets looked amazing. I am so happy to use a process without chemicals. I have two dogs and a small child so this is very important to me. My tech was very knowledgeable.

Report a concern   October 30, 2019 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Our technician was thorough, took his time, and even came early. He was awesome and would recommend him any day!

Report a concern   October 30, 2019 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Your tech was amazing! Finished carpets looked like new!
Report a concern   October 29, 2019 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

David did an excellent job cleaning our carpet & managed to take care of some stubborn stains. The carpet looks terrific.

Report a concern   October 29, 2019 — Rated 10 out of 10 by Heather Terry Zerorez Phoenix
What do you like about our products and services?

I like that your products work! The carpets and tile/grout are extremely clean thanks to ZeroRez. I absolutely love cleaning my counters, mirrors and stainless steel with ZeroRez water. I can't recommend the technicians enough. Everyone has always been very hardworking, polite, professional and pleasant - and I can say that after 10 years of using their services. Thank you ZeroRez for not only a successful product but also an enjoyable experience.

Report a concern   October 29, 2019 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Nice job!!
Report a concern   October 29, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Josh was very friendly and very professional.
Report a concern   October 29, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Outstanding! Our carpets look great and the service was a solid 10!
Report a concern   October 29, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The products do not have strong odor dry quickly and the technician was so courteous, efficient and knowledgeable. He checked all labels before starting treatment discussed plan and offered assistance when we moved the couch
Report a concern   October 29, 2019 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable staff.

Report a concern   October 29, 2019 — Rated 10 out of 10 by Tara Soto Zerorez Phoenix
What do you like about our products and services?

My carpets came out looking brand new and my service tech was a great worker!!! I love the job he did!

Report a concern   October 29, 2019 — Rated 10 out of 10 by Joyce Mccormack Zerorez Phoenix
What do you like about our products and services?

Very thorough very professional,very satiafied
Report a concern   October 29, 2019 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

The results.

Report a concern   October 29, 2019 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Tech was great this time
Report a concern   October 29, 2019 — Rated 8 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

Would like to see a way that you have a carpet scrubbing device for the stairs as you do for the floors -

Report a concern   October 29, 2019 — Rated 10 out of 10 by G.Y. Zerorez Phoenix
What do you like about our products and services?

I love the "no residue" from chemicals/detergents that other carpet cleaners use. Also, the carpet drys so fast and has no "stff" feeling to it. Service is always dependable and on time! highly recommend Zerorez!
Report a concern   October 29, 2019 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Really loved the service and the results. Since 2012, I have only used Zerorez to clean my carpets and tile and furniture. Always very satisfied.
Report a concern   October 29, 2019 — Rated 5 out of 10 by L.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I specially told them I wanted to pay for the service (it is a rental propert). I was also quoted 129 and paid 185 for some reason.

Report a concern   October 29, 2019 — Rated 0 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tile still dirty and unable to seal due to lack of cleanliness

Report a concern   October 29, 2019 — Rated 10 out of 10 by Jeremy Calenda Zerorez Phoenix
What do you like about our products and services?

The appointment was quick. The rep was courteous. And the product came out great.

Report a concern   October 29, 2019 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Better alternative to the usual wet carpet/upholstery cleaning. The cleaning is a healthier choice for my family and pets without all the chemicals.

Report a concern   October 29, 2019 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Excellent service.

Report a concern   October 28, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Very friendly staff!
Report a concern   October 28, 2019 — Rated 4 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The last two times I have used your services you have broken something in my house. Last year your technician broke a corner piece of my molding, you sent a person out who took the corner piece and never returned to fix it. This time a plaster statue I had by my front door was broken. Other than that I like your service and the technician was friendly.

Report a concern   October 28, 2019 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The technician was extremely informative. He answered all my questions. I have white carpet and he did his best to clean it despite red clay dirt and pets!! It will take some more visits before the residue is out of the carpet from my attempting to clean it....which was totally expected. I have recommended Zerorez to my parents.

Report a concern   October 28, 2019 — Rated 10 out of 10 by V.D. Zerorez Phoenix
What do you like about our products and services?

Online booking
Quality service

Report a concern   October 28, 2019 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   October 28, 2019 — Rated 10 out of 10 by H.L. Zerorez Phoenix
What do you like about our products and services?

You don't use any chemicals it the cleaning process. It takes a while for the carpet to dry but the end result is great! Evan was great to work with.

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