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based on 85990 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There are a couple of areas that were clearly missed in the cleaning
Kirin did a great job! He was very professional and friendly. We are very pleased with the results of the cleaning.
The two techs that came out did a very good job.
Excellent as usual
I just took the time to revue my receipt and was stunned to notice Carson charged us $45. for a 4x3.5 section of carpet. I was not informed of this extra charge and really feel 'ripped off.'
Name removed
These guys were phenomenal! My carpet was bad... Like really bad. They arrived promptly and got straight to work! The techs were very professional and courteous. They went above and beyond what I expected. I am thrilled with the outcome, and would recommend Zerorez to anyone and everyone!
Great Job
I needed the cleaning done ASAP and you were able to accommodate me.
Communication throughout process
The carpet looked very nice and clean when the cleaners got done.
Arrived early. Great job.
On time, Did a great job and were fast.
We felt our tile and grout was cleaned great. However, we wouldn’t have the grout sealer applied again.
Service was timely and friendly.
Communication was great!!
Environmentally safe gets sofa and rugs super clean no residue on either.
The extra cost of the bio spray was useless. The carpet still smells as it did before it was cleaned and the spray applies. The product is not worth the money. Also, we have 5 stains about the size is a quarter that were not on the carpet before. Most likely from the shoes is the tech or from the machine. Will need to clean the stains. Paid about $300 for 2 rooms hallway and stairs. Thought the price was way to high. The tech was very nice and he worked hard. I just think the products are inferior.
Great price and service
Professional and efficient job well done.
Natural, no chemicals, easy of service and our Technician was really great..quick, efficient and friendly.
The Zerorez workers were very pleasant and capable. The method left the carpet looking better than it has in a long while, and--unlike the previous company--left it soft and odor-free.
Fast friendly and overall a great experience
Service was excellent: kept me posted; ahead of schedule; professional; efficient!
Products also excellent: no scents, which my husband is highly sensitive to.
Many thanks!
Fast and friendly service at a reasonable price. The carpets look great and the service didn't take very long. I am very pleased with the results and am planning to have another room done soon. They did not try to sell me on services that I didn't really need. I appreciate a business that doesn't try to take advantages of a customers lack of knowledge. 10 out of 10. Highly recommend.
Friendliness and competence of staff.
Was very happy with the email and text updates. The tech was friendly and helpful and fast. Price was great.
The price was slightly higher than anticipated should do more for return clients if the cost was less I would use the service more often
I like the minimal amount of chemicals and the ph balanced water that you use and your technicians: both Trey and last time Dustin were curteous, caring and thorough in their job.
much better and cleaner than services I had used before, this was the first time I've had the carpet cleaned in this house, however, I bought it less than two years ago. Going to get the upstairs done before Thanksgiving.
You always have wonderful technicians.
The technician was very knowledgeable and courteous. He answered all my questions. I would recommend Zerorez for carpet cleaning needs

Service and staff both are top notch!