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based on 85990 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, trustworthy ,respectful and reasonable.
Dried quickly, very clean, courteous and responsive staff. Highly recommend.
Quick, easy service! Everyone is friendly and quick!
Our technician was so nice and very professional. He answered all our questions and was super helpful!
We had a fantastic experience with Gary who was so kind and really went the extra mile for us, even scrubbing on his hands and knees. Our kitchen tile looks like it did the day it was installed, we are thrilled with Zerorez. Thank you!
Spent a fortune to get Pet urine out of our carpet. It was still wet In areas 24 hours later, crunchy in dry areas, and smells awful. Grout looks better, but is by no means “back to its original color as indicated.
No residue. Friendly staff, carpet dries quickly and looks great!
The cat urine smell was completely eliminated.
Quick, friendly, efficient.
Service and outcome were great!
Capers clean and dry in short time
I like the smell of the product you pretrear with
Super impressed that they got the pet odor completely out of my carpet.
Had used u guys two other times...this 3rd time i specified the main issue was dog urine in the carpet that needed to be addressed. When they came out....the carpet was only given a normal cleaning without any special treatment to the urine spots i had pointed out. There was still urine odor in the house after the carpet dried and when i expressed my frustration to u guys u stated that ur cleaner could come back but it would be a different type of cleaning and would cost more. Don't know why when i told u about the dog urine in the first place before anyone came to clean i would have to have u guys come out AGAIN .. paying out even more money when it should if been handled the first time around. Doubt i'll be using u again. :(
Service tech was great. We still smell some of the pet odor that we were told wouldn’t be present. Everything else came out good.
The serviceman who came was great, He was professional and very good at his job! He was same serviceman who came last time (Kevin) . They are lucky to have him representing Zerorez.
Cleans carpets really well! Doesn’t leave a chemical odor when finished.
I was very pleased with my carpet cleaning and with Caitlin my technician
No residue.
The tech was wonderful. Explained different services and my carpet looks terrific. He was very personable and efficient. I would recommend your company with no hesitation!
Drys quickly, looks great.
Everything was as advertised, the technician who came out to clean the carpets was very thorough, and courteous, a nice guy!
he Tech didi a great Job! Thank you!
It seemed to clean the tile and grout ok but after looking at it later in the day it seemed to leave a residue behind.
The tech was professional and thorough when cleaning the carpet.....they now smell fresh and look beautiful. Not bad for old carpets!! I refer zerorez to everyone.
Great work. My floors look brand new and employees are very good and friendly!
The technician was on time, polite, and explained the process. He did an amazing job. He represents the company well and I will definitely use Zerorez again!
Always courteous. The carpet looks, smells and feels great.
Be more practical with measurements.
Anthony was very well liked by my wife, she said he sure knew what he was doing. The carpet looks better than it ever has, very satisfied, will definitely be calling you for future carpet cleaning.