Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85721 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 15, 2025 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Our tech was professional and friendly. The carpet looks great!

Report a concern   June 15, 2025 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Reasonably priced, technicians are courteous and also know what they're doing.

Report a concern   June 15, 2025 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Joseph was FABULOUS! thanks!

Report a concern   June 15, 2025 — Rated 0 out of 10 by R.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

On Friday, I left a message for the manager to call me said they would call me on Saturday. Never received a phone call please have them call me at Phone number removed. I’m very disappointed in zero rise service.

Report a concern   June 15, 2025 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Techs are so knowledgeable, kind and keep you updated with what treatment they are doing and/or what works best for your carpet.

Report a concern   June 15, 2025 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Fair price. Cody did a great job.

Report a concern   June 15, 2025 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Friendly, professional and thorough service.

Report a concern   June 15, 2025 — Rated 10 out of 10 by Brittany Blaisdell Zerorez Phoenix
What do you like about our products and services?

The tech that came out was kind, courteous and did an amazing job! He was on time and communicated throughout the process. I was cleaning our carpets and upholstery prior to our new baby arriving and I am so thankful that he did such a thorough job! 10/10 highly recommend.

Report a concern   June 15, 2025 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Clean and thorough job

Report a concern   June 15, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Very professional and helpful

Report a concern   June 15, 2025 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Rrputation

Report a concern   June 15, 2025 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

clean carpets

Report a concern   June 15, 2025 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Carpet looks very good!

Report a concern   June 15, 2025 — Rated 10 out of 10 by Dona Dolezal Zerorez Phoenix
What do you like about our products and services?

Ezekiel was great. Very professional and did a fantastic job. Highly satisfied with the service we receive from Zerorez.

Report a concern   June 15, 2025 — Rated 10 out of 10 by Georgie Stafford Zerorez Phoenix
What do you like about our products and services?

The technician that cleans my furniture explained the entire process to me. He did a great job. My furniture looks great .

Report a concern   June 15, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

My technician was amazing!

Report a concern   June 14, 2025 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Quick efficient and respectful! Great customer service!

Report a concern   June 14, 2025 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals used

Report a concern   June 14, 2025 — Rated 7 out of 10 by J.R. Zerorez Phoenix
What could we do to improve?

The only thing that I’ve noticed after we have zerorez come out.. in some areas there is splatter on the walls, small amounts, some of the edges against the wall get missed and it can be seen.

Report a concern   June 14, 2025 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

very professional and effective. floors look like new.

Report a concern   June 14, 2025 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Your rep, Ezekiel was great! Professional, knowledgeable, and most of all personable. He did a great job.

Report a concern   June 14, 2025 — Rated 10 out of 10 by Marilyn Ehren Zerorez Phoenix
What do you like about our products and services?

Excellent service, had my carpets cleaned around 5 months ago - they accomplished getting these old carpets cleaner than I had ever expected. Had 2 matching chairs that were over 12 years old, decided to try having these cleaned because budget, and my age (82), would not allow the purchase of any new furniture. Price was acceptable and they turned out - like the carpets - better than I had ever expected. Thank you Zerorez.

Report a concern   June 14, 2025 — Rated 10 out of 10 by F.C. Zerorez Phoenix
What do you like about our products and services?

He was prompt, efficient, and knowledgeable, and my carpet was certainly clean when he left

Report a concern   June 14, 2025 — Rated 10 out of 10 by E.V. Zerorez Phoenix
What do you like about our products and services?

Tech was very polite and kept me informed. He should be given an Employee of the Month award!

Report a concern   June 14, 2025 — Rated 10 out of 10 by Dawn Sinclair Zerorez Phoenix
What do you like about our products and services?

Service is easy to s here, technicians always knowledgeable and arrive timely, and carpets feel great after being cleaned.

Report a concern   June 14, 2025 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Mikal was very professional and did an excellent job. The carpet looks better than it did with previous cleaners.

Report a concern   June 14, 2025 — Rated 2 out of 10 by D.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

One of the vans parked in my driveway. The van leaked oil all over my new driveway. We are in the process of seeing if they can remove the oil. If the oil can not be removed, I am requesting that the company replace the damaged pavers.

Report a concern   June 14, 2025 — Rated 10 out of 10 by Carol Smith Zerorez Phoenix
What do you like about our products and services?

Always a pleasure working with your technicians. They are professional, informative and friendly. Carpets are never too wet and look like new when finished.

Report a concern   June 14, 2025 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

It works, cleaned our grout and looks great

Report a concern   June 14, 2025 — Rated 6 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our master br did not come out good as the dark spots still remain


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