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based on 84380 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My service tech Mike was awesome and very informative. He was respectful of my home and did a great job!
The gentleman who came out was punctual, thorough, and extremely helpful and courteous. Would definitely use again!!
Shawn cleaned my carpets and did an amazing job! My carpet is over 20 years old & is not easy to clean. Shawn worked very hard to get the traffic areas cleaned up. I liked that he was personal and professional. He is knowledgeable and it was important to him that I was happy with the result. I will request him in the future!
The rugs did not come out clean. Very poor cleaning.
Very professional and quick!
My technician was excellent. She took the time to educate me on the process and provided the best results. So happy with the service we received.
He was very good and thorough. Friendly and keep us in the loop as to what he was able to do and what he couldn't. Professional and worked hard, in a timely fashion.
Carpet looks brand new. Thanks for doing a great job!
The guy that came February 14 left streaks on the carpet and we had to call someone to come back and fix it.
Easy to schedule, Arrived on time, Did the job. My wife was happy and that's all than matters...
Courteous and professional.
So pleased arrived on time! Very personable went over all the services that could be completed, which was amazing. My carpet and tile were cleaned and they turned out awesome! Highly recommend 🌟🌟🌟🌟🌟
One of the Best I've ever used, time efficient and cost affected.
Everything! I won't use anyone else.
No chemicals, no smell
Prompt and friendly service from schedulers to cleaners. My carpets look amazing.
The technician was very thorough. He explained everything.
Great job. Thank you.
I called after hours and left a message. I received a call back from Zerorez the next morning and was able to make an appointment the following day. The gentleman that did the cleaning was kind, professional and knowledgeable. He answered all of my questions that I had and did a great job!
The service is excellent. The service man was very professional and did a excellent job.
Very clean and professional
I recently had the pleasure of having Cody come to my home to clean my couch and chairs, and I couldn’t be more impressed with the experience. From the moment he arrived, his friendly and personable demeanor made me feel completely at ease. He took the time to listen to my concerns about some stubborn stains and explained the cleaning process in detail, which showed his genuine care and professionalism. Not only did he go above and beyond to ensure every inch of my upholstery was spotless, but he also treated my home with the utmost respect, leaving everything looking and smelling fresh and clean.
What truly stood out was how well Cody interacted with my dogs. He was so gentle and kind with them, even taking a few moments to play before getting to work. It was clear he genuinely loves animals, which made the experience that much more enjoyable. The attention to detail, the extra effort, and his incredible attitude made this the best upholstery cleaning experience I’ve ever had. I am beyond grateful for Cody’s exceptional service and would highly recommend him and this company to anyone looking for quality cleaning with a personal touch.
Never heard back from the technician after letting them know that there will still stains present in the chair that was cleaned. Never was told of your 30-day insurance policy so I went with another company. It’s unfortunate to have paid and tipped the technician and then was never responded too.
I have used ZeroRez carpet cleaners twice in the last 18 months. They send multiple reminders of date and time and make a phone call to you one day before. They arrived well inside the two hour window, confirmed the job and the price, then immediately begin work. The end result has been beautifully clean carpets, both times.
Super expensive, upselling was annoying and the floors are not perfectly cleaned
Great technician.
Reliable and they do good work
Excellent job cleaning our carpet and tile.
Jordan Q was amazing and was so helpful in coordinating a house duct cleaning
After my carpets dried…they were cleaned on this past Saturday., they felt crunchy like there was still some sort of residue on them! Also my wool area rug still had a darker “halo on one side and also felt crunchy.
We have been very satisfied in the past but this was not the same. I thought Zero Rez means it leaves no residue.
Can you remedy this?
Please let me know at Phone number removed
Thank you,
Susan and Name removed