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based on 85721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service, easy scheduling and clean floors, what more could we ask for!
My area rug gets a lot of traffic and is cream colored so annual service keeps it clean and bright. People always ask is it NEW!!!
The peace of mind that the dryer vent cleaning provides is invaluable. Sometimes it what you can see that gets you.
Efficient. Explained the process. Knowledgeable. Payment was easily accomplished. Friendly technician
Sofas came out great!
He was very professional and did excellent cleaning of the carpet I'm very grateful and very pleased
We have used Zerorez for many years and have always had wonderful service. The technicians are awesome—knowledgeable and helpful!
Amazingly good removal of pet stains. Knowledgeable and courteous professional cleaners.
Excellent cleaning for carpet. Professional staff
Sent a separate text to Zerorez explaining my experience. Please make reference to my comonsibt! Thx.
Your products do a wonderful job of cleaning the carpets.
Your workers are courteous, careful and thorough.
Zerorez does a great job. Use them for my own home/I am a REALTOR, always recommend to clients
Prompt, thorough and completely clean!
Carpets look terrible. Parts of my husband‘s office don’t look like they were even touched. I’d pulled some furnishings out so that the technician could clean behind them with the understanding that I would put them back in place and he could finish the job, and he packed up without telling me so there are spots in the middle of the room that were untouched.
Listen to my concerns about spots
I am so happy with Zerorez. Our tile, carpet, and couch were cleaned and look amazing. I'm blown away! Thank you!
Quality products, efficient and personable employees.
We like the way the carpet is when you're finished. We also like that there isn't a lot that needs to be done on our part.
No residue on carpets
They are fast, friendly, and educational.
Very thorough and professional
Efficient and makes sure the job is done right, not like Stanley Steamers they could not get some foot stains out. But Zerorez got the job done.
We've Bern ZeroRez customers for more than 20 years and still have the carpet installed in 1997! We credit twice yearly cleanings by your company. Jeff, the technician who came to our home this time, did an especially excellent job. Our carpets look and feel brand new! We look forward to having Jeff back to our home, again. Thank you, Jeff!!
service the technicians were outstanding
I like that you used to have a roller or rake type thing for the carpet but the tech said it broke so he didn’t use it so parts of the carpet felt crunchy. Also, it was my first time using your tile service in my walk in shower and the walls weren’t cleaned??? I wasn’t happy this time.
The customer service from the two gentleman that came out was wonderful
Technician did an amazing job. Carpets look great. Je did a great job.
So far, so good.
Clean cleaning solution and friendly tech
Team was on-time, completed the cleaning quickly and did a great job
When corporate removes the "tip" designation on the final bill, I might revise my use of your services.
The technician was terrific in all ways, but asking whether or not we want to tip is not professional and this business tactic has lost me as a client.