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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My rug still smells and it didn’t smell that bad in the first place.
Carpets dry quickly with the product used. Luis C did a great job!
Our technician was amazing. He was so nice to go back over a couple of spots that I wanted done again and he made sure I was satisfied before leaving. Our carpets look so good!
Professional. Great Job!
Our tech was friendly and knowledgeable. He did great service.
I liked the fact that there was not a lot of wetness to dry and no soapy rezadu that always attracks dirt as time goes by. The worker, Brandon, was efficient, and did his job professionally. I highly recommend this company for your carpet cleaning needs.
Fast, very thorough. Great job!
It was great! Milo was very polite and did a great job!
Prompt. Courteous. Attention to detail. Professional.
I had an excellent experience with Zerorez! They were punctual, communicated clearly throughout the process, and did a thorough job cleaning my carpets. The results exceeded my expectations, and I’m very impressed with their professionalism and attention to detail. I highly recommend them to anyone in need of quality carpet cleaning services!
You don’t use chemicals to clean my carpet.
Drying time is quick.
Techs are polite and helpful. I like that they call when they are close to coming.
Friendly and professional - spots were taken our of our white carpet.
Don’t love that you charge 2-3x more for area rugs than carpets. It literally was no additional work. Technician wasn’t super helpful and i almost sent him away before he even started. Ended up cleaning much less than planned because I wanted him out of my house. Not his fault but couch and chair cushions needed to be dry cleaned. I didn’t know this was even a thing but had this been explained to me before the visit I would have had a different company come out and do the work rather than calling multiple companies. The couch and chair cushions were my biggest priority and they weren’t able to be cleaned.
Kyle was polite, courteous, knew his business, and answered all my questions!
Professional, always on time, great results
Nothing was cleaned properly at all, very disappointed and need a refund. Waiting to hear from management.
My service guy showed up a little after 12:00 with a call to me ahead of his arrival. He showed up, surveyed his work to be done, got his equipment ready to go, and a little over an hour, he was done. The job looked fantastic and I was proud of the work done! I think his name is Ramone. He was friendly and clean looking. If he is with Wolfgang's a year from now, I will ask for him! You have another well satisfied customer.
Nice, prompt, and efficient.
Very efficient and friendly
The carpet did not look clean.
Chris is very detail oriented and provided a great service.
None of our stains came out or even looked to be somewhat treated. I have photos showing no pre gross made on any of them. Really didn’t notice a before or after difference. Not very please given the price we paid
Service, scheduling, staff, outcome where all excellent!
Joshua and his team did a great job! He explained everything very well and was very thorough with the cleaning and recommendations.
I would highly recommend Joshua and Zerorez!!
Thank you!!!
On time and didn't take a long time. He was professional and took the time to explain how zerorez works. Also called me in to see the difference between before and after. I was amazed. I would definitely use your company again.
Tech did great job, knew what he was doing.
He was very courteous and went over each space thoroughly. Somehow we both missed a stain in middle of one room but it was blindingly sunny. Was done quickly and dried by the end of the day using standing fans. We did not do scorch guard but he asked, though it wasn’t pushed like previously. No chemical smell.
The tech did a great job and the carpets look terrific!
Great service with all contact points -- from initial phone call to finished cleaning. A wonderful group of employees. Carpets are A#1. I've been using Zerorez on a yearly basis for years and find them so much better than other services. No residue!!!
We were very satisfied with the results. Out carpet needs to be replaced but it’s not on the budget right now.
Thank you