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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service .
all of it
Our technician, Joshua, was a terrific carpet cleaner! He was on time, polite, knowledgeable, professional and a friendly person to have in our home for several hours. He made our carpets look new again! I wouldn’t use anyone except Zerorez in the future.
I moved the couch and chairs into the center of the room prior to the service. I discussed this with the tech and offered to move them when he was ready. They were never moved leaving large stains in the middle of the living room. I wish we would have left everything in place if the plan wasn’t to move anything.
Your people and the services.
Robert was amazing and the carpets looks and feel sensational:)
Fast service and friendly technicians who work very hard.
The service guys were great ! On time and did a great job
$25 feed just for showing up when no one tells you that until you get the bill
I like the fact that the technicians are professional and courteous. I like that less water is used in the process so the carpet dry's faster.
Isaac was the person who cleaned our carpets. He was friendly and called me to say he would be here in 20 minutes, and he arrived on time. He went over everything we wanted done and then did a wonderful job. I would recommend Isaac and Zerorez highly!
Very little dry time after cleaning
My carpets were left very wet. In the past when the technician was complete, the carpets were damp, this time soaking wet.
The service was terrific. Zeke was our service person. He came on time, was friendly and professional, did a great job (our carpets and chairs look like new) and I would highly recommend him. The carpets and chairs dried as expected with no residue. I have already recommended your company (and Zeke) to neighbors and friends.
Jackie & Dave Stubbs
Matthew was very thorough very professional and my carpets are beautiful thank you so much. this is the second time we've used you and we will continue to use you
We are a recurring customer of Zerorex, and as usual the young man who cleaned out carpets on 3/10/2025 did an awesome job, he was very pleasant and professional, and the job was complete in a timely manner.
I would highly recommend Zerorex for any of your carpet or furniture cleaning.
Mary
Ryan did a great job!
Professional, on time, neat and tidy. Fair pricing.
Reliable, throrough and professional
Very knowledgeable crew. They did a great job on old carpet. They explained everything. Even old carpet looks great. We are very pleased and would highly recommend Zerorez!
Did a nice job on carpet and tile
My carpet looks great and the tech was efficient and very polite!
The big spot in guest room and office not removed. You guys have always been able to remove them before
Carpet is crispy you guys advertise carpet that is crispy does not have all soap removed
Floors under stairs got flooded
I had requested a certain person to clean who had done a good job before and someone else was sent
The service-tech who did the cleaning was excellent - knowledgeable and thorough.
I appreciated the technician and the open communication about the services. He did a great job with the cleaning as well. No residual scents and crunchiness to the carpet.
I had all my vinyl floors cleaned for $300 and I found issues I have taken video and pictures of spots missed. I will not be using zerorez again
Brian and Josh were pleasant and professional. They did an amazing job cleaning my carpet.
Great service, very capable.
carpet partially cleaned
Professional service great cleaning