Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2025 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Excellent results and great service

Report a concern   March 24, 2025 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

It’s the best

Report a concern   March 23, 2025 — Rated 10 out of 10 by Hector Fraire Zerorez Phoenix
What do you like about our products and services?

Everything was great! Great results honestly I am very pleased I appreciate the professionalism of the technician. Highly recommend your services. Thank you guys!

Report a concern   March 23, 2025 — Rated 10 out of 10 by Sharon Vaccaro Zerorez Phoenix
What do you like about our products and services?

Great prices and service

Report a concern   March 23, 2025 — Rated 10 out of 10 by Jim Leonard Zerorez Phoenix
What do you like about our products and services?

It’s your service and work ethic

Report a concern   March 23, 2025 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

They always do a good job!

Report a concern   March 23, 2025 — Rated 6 out of 10 by K.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I’ve used your company a few times over the years. The guy I had in December was fantastic. The guy that came most recently, I didn’t realize until I got the bill that he didn’t actually do what I asked. I wanted sub level treatment for a few pet stains. He said they weren’t as deep as thought. But the pet stains and smells are still there. He soaked those areas like was done last time. He did not use the sub level suction like last time though. Those spots stayed smelly and wet until I put huge fans blowing directly on them for hours longer. So maybe re train him and I’ll make sure to request a different tech next time.

Report a concern   March 23, 2025 — Rated 5 out of 10 by K.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The spots on the carpet remain after the treatment. We even paid extra for the cleaning and protection.

Report a concern   March 23, 2025 — Rated 10 out of 10 by W.P. Zerorez Phoenix
What do you like about our products and services?

The service was very good. Appt set up was easy. Staff was very friendly and prices were were reasonable. Carpets also look great!

Report a concern   March 23, 2025 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Your representative did an excellent job!!!!

Report a concern   March 23, 2025 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

cleaned well and dried quickly

Report a concern   March 23, 2025 — Rated 10 out of 10 by Craig Lochhead Zerorez Phoenix
What do you like about our products and services?

Mark was great, he explained everything very thoroughly and he was super professional. The carpets look like new again!!

Report a concern   March 23, 2025 — Rated 10 out of 10 by Ellen Whitesell Zerorez Phoenix
What do you like about our products and services?

They always do a good job protecting walls & furniture. Tech did a great job, as always. We would definitely recommend them.

Report a concern   March 23, 2025 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Bee\sst ever

Report a concern   March 23, 2025 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule; do a good job; on time

Report a concern   March 23, 2025 — Rated 10 out of 10 by Toby Maxwell Zerorez Phoenix
What do you like about our products and services?

I am very happy with the carpet cleaning that was done in my home. Very professional technician and company.

Report a concern   March 23, 2025 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

first time i have had this done. i liked everything about how you get things done and the positive effects it has on my home. the crew that made my home better did a top drawer job. many thanks to them.

Report a concern   March 22, 2025 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Clean, quick, polite, easy to employ

Report a concern   March 22, 2025 — Rated 10 out of 10 by John Ahern Zerorez Phoenix
What do you like about our products and services?

Carpet looks brand new

Report a concern   March 22, 2025 — Rated 10 out of 10 by Kay Bradshaw Zerorez Phoenix
What do you like about our products and services?

I was very happy with zerorez! I had them about 6 years ago, then had another company do my carpets a few years later. This time I went back to Zerorez. The price was right, the service (Jonah) was amazing, and the finished product looked and felt great!

Report a concern   March 22, 2025 — Rated 10 out of 10 by Latasha Pittman Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and cost is appealing

Report a concern   March 22, 2025 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

The technician was great.

Report a concern   March 22, 2025 — Rated 10 out of 10 by Ava Wendt Zerorez Phoenix
What do you like about our products and services?

My tech, Jacob, was extremely polite and professional. He did a great job.

Report a concern   March 22, 2025 — Rated 7 out of 10 by S.L. Zerorez Phoenix
What could we do to improve?

Not sure. The fact is that most of our friends have tile - and we didn’t get the tile treated. I would probably recommend Zerorez to friends who have allergies and scent sensitivity as we’ll definitely didn’t notice the normal chemical smell associated with carpet cleaning.

Report a concern   March 22, 2025 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Efficient and professional personnel. Good value too.

Report a concern   March 22, 2025 — Rated 10 out of 10 by D.O.B. Zerorez Phoenix
What do you like about our products and services?

Seth and Jonathan were very professional and friendly. The job was done in a timely manner. Seth explained each step of the process. They cleaned up before they left and answered any questions. Great experience.

Report a concern   March 22, 2025 — Rated 10 out of 10 by Vicki Victor Zerorez Phoenix
What do you like about our products and services?

If you want your carpets to look brand new, use ZeroRez! They did a fabulous job!!

Report a concern   March 22, 2025 — Rated 9 out of 10 by Martha Young Zerorez Phoenix
What do you like about our products and services?

The appointment was easy to make with full online services. There were several follow up information contacts. The technician notified me before arriving. The service was completed well.

Report a concern   March 22, 2025 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals or smells. Carpet looked great and the technician was wonderful.

Report a concern   March 22, 2025 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I'm a long-time customer, and I'm always completely satisfied! You do a great job!

Thanks,

Name removed


Privacy Policy