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based on 84378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mike was extremely knowledgeable with carpet care and cleaning. He took his time explaining different processes to be taken to remove a few pet stains from my new puppies. He was also training a new employee while at my house and was patient and thorough to him. I ended up adding the tile grout seal to my master bath floor and my white grout looks brand new again!
There is no chemical in the product, its water based and the carpet is deep cleaned left refreshed.
Zerorez is always on time, quick, & courteous. Their technicians are knowledgeable & expedient. Thx
Quality work. Responsible. Caring.
Worked efficiently and technician was very polite and friendly
Plesant technician. The carpet was nice and clean when he finished. I would use them again.
I was contacted 30 minutes ahead of arrival. The technicians were on time, did a great job and got the carpet looking better than I expected.
Excellent technician. Knowledgeable, personable, professional.
They do quality work and are quick and efficient!
Effectiveness
Quick, easy and efficient. They get the job done withno soap residue Dries fast. Great!
Jose was fantastic and did such a great job.
Work was performed and tech exceeded expectations. Carpets look good for age of carpet and wear
Very welll done. Rug is beautiful again and the grout in the tile is clean again. Luis was very professional and knowledgeable. I would recommend Zero Rez to everyone.
I love that they product doesn’t have a scent or leave a film on the carpet.
Great job!
Always friendly. Courteous, on time, does a great job tackles the issues we discuss. I would highly recommend them.
Service Technician was great! Unfortunately…the van that was used was leaking fluid (oil) on my driveway and I spent about an hour removing the stains. Unprofessional to service a resident/home utilizing a crappie vehicle.
I still see stains and from your advertisement the difference is not the same
Our technician, Ryan was very professional and performed a very thourough cleaning.
Gave feedback by phone.
Stop sending emails.
Very pleased with service and tech called "t"
My high traffic area in bedroom was not thoroughly cleaned. I would like it redone please.
I felt is was a reasonable price for the service
The grout didn’t came out clean after I paid $189 .They send a different technician to re-do it and he said it wasn’t coming out clean because the urine can’t be removed. He stand in front of of toilet mimicking that he was urinating . So rude! There is not a men in the house , I ‘am the only person living here
Eric, did a great job on cleaning my rugs Monday. I am glad my daughter in law recommend them to me.
Great job cleaning and very convenient!
Fast, efficient, and thorough.
Technician didn't really know answers to questions, he left a light/white stain on the carpet that is now hard and crunchy. I texted the chat to ask if it was bleach or to find out what it was so I knew how to clean it and never got a response. Tried to text again and they were closed and said they would get back to me.....never did. The radio hosts make this place seem amazing. It was everything BUT amazing. Super disappointed, will NEVER use again and will be sure to tell everyone the same. Crap work for 180.00 I'm thinking of disputing the payment with my bank.
Very thorough and my carpets look like new

I love that its easy to make an appointment, the products you use and the wonderful technicians you have.
Keep up the good work. A special thank you to Michelle Valentine. She was prompt, explained the process and was very mindful of our belongings.
I will definitely only use Zerorez for my carpet and tile.
Thank you for a job well done!