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based on 85717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gerald and helper were very nice and the cleaning was effective in all rooms except one high traffic area still showed dirt AFTER drying. Called Zerorez and they sent Gerald back out soon after I called them and he cleaned that area several times. Now after drying that area looks good too.
The carpets look like new! Great job!
NO RESIDUE, HELP WITH ALLERGY
Service was excellent. I am very happy with results.
Josh and Mike were prompt, explained clearly and extremely helpful. The carpet and tile came out very clean and without residue.
Great technician will I NG to answer all my questions. Great results.
Fast and show up on time . All you team member are very friendly , good customer service with explaining the service you all offer .
How quick & professional they are! I love how clean my floors, carpets, & couches are left when they are done.
technician is knowledgeable and explains what he is doing and recommendations.
The man who came to pick up my area rugs for cleaning was very professional, timely and efficient.
Excellent service!
Our technician was professional and thorough
Effective carpet cleaning; I believe the no soap treatment makes sense; professional and knowledgeable reps both times you have serviced us
This was my first time using this company but certainly not the last. The gentleman sent a text about a half hour before they arrived as promised. They arrived, introduced themselves, explained my options and went right to work. They were pleasant and polite during their stay in my home. The carpet has never been so bright! I will be using this company from now on and I would highly recommend them!
My carpet looks amazing! The technician was great. He was so sweet to my kids who were very curious about what he was doing. He took the extra time to show them what he was doing. I would 100% recommend to anyone needing these services
Service provider was very kind and thorough. He facilitated the service quote over the phone as I live in CA but was offering this to my family who had their mother pass away that week on the couch. It needed a deep clean, as well as other items. He was kind, patient and provided them the best service. Thank you.
After letting our carpet dry for 24 hours we vacuumed with an empty bagless vacuum cleaner and a lot of dust came out of the carpet still. I had other companies clean my carpets before and never had this problem. That’s why we were very disappointed. Hopefully there’s a way you can fix this issue. Thank you
Very professional staff. Worked with me through staff being on campus, and we worked around each other. The carpets and floors look amazing!
Very friendly and knowledgeable staff!
You call before arriving
Courteous service
Did a great job
I have already given name to a friend
Thought having a professional company clean our rug that we would get the WOW factor. Hardly notice the difference. Had the technician start cleaning our chair and made it so much worse. He said he talked to his boss and they would be reaching out to us. Haven't heard from anyone yet. Not sure but I think the chair is ruined. Hopefully they are a outstanding company and make it right.
Made it easy to work around furniture and they were quick and got right to work
The technician that came out was informative, professional, and a polite guest in our home. He worked efficiently and thoroughly.
My tech Cody did an INCREDIBLE job!! He was so professional, nice, efficient, careful, respectful of the walls and stairs and corners, and thorough!! I love the fact that the Zerorez process contains no chemicals, dries quickly, does an excellent job on tile, and so complete with multiple cleaning heads and processes. This is the BEST carpet and tile cleaning experience I've EVER had in 32 years of home ownership!!
My Tech was amazing, he was diligent paid attention to detail and was not happy till it was done the way wanted it done. ( He was right ). Very high level of detail and diligence.
My carpets look great!
Great job and good pricing. Professional service!
Even lower prices :) we feel like we got a good deal but, would love even lower prices we could do more of the house more often.
Everything is handled in a timely and professional manner.
Trayvon was great. He did a very thorough job and was friendly and professional