Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 9, 2025 — Rated 10 out of 10 by Beverly Youngstrom Zerorez Phoenix
What do you like about our products and services?

ZeroEas went above and beyond to accommodate my unusual carpet cleaning needs and time constraints. I am grateful for their extra time and efforts to help me find a way that worked for everyone.

Report a concern   April 9, 2025 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Excellent process resulting in clean rugs w/o drawn out dampness. Agent doing the service did was informative in explaining the process and doing the work. Will continue to request this service based past experience.

Report a concern   April 9, 2025 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Every time I have used you the representative has always done a great job. I like that you done use a lot of chemicals. Carpet looks like new.

Report a concern   April 9, 2025 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

It is not inexpensive, but it is worth the investment if you want clean carpets that last.

Report a concern   April 9, 2025 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Happy with level of customer service but not overly happy about the Last name removed for stairs which is why we declined that service.

Report a concern   April 9, 2025 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the cleaning is done with no powerful chemicals; and the guys never leave it soaking wet. They are careful in my home, are prompt, and polite.

Report a concern   April 9, 2025 — Rated 10 out of 10 by Barry Stahl Zerorez Phoenix
What do you like about our products and services?

We had our tile floors cleaned by Zerorez, especially the grout which had gotten dirty and discolored over time. Wow!!! What a difference it made. Our floors look like brand new.
Ezekiel was very professional and explained things thoroughly before starting.
The cost saving was significant compared to a grout company that gave us a bid.
I have also used Zerorez for carpet cleaning and think they are the best because of the high alkaline water used.
Highly recommend overall.

Report a concern   April 9, 2025 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Did a great job bringing dirty grout back to white!!

Report a concern   April 9, 2025 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

They did a great job and very friendly and knowledgeable. Thanks again

Report a concern   April 9, 2025 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

No residue is left on the arpet.

Report a concern   April 9, 2025 — Rated 10 out of 10 by R.Z. Zerorez Phoenix
What do you like about our products and services?

We were very pleased with the results and we thought Mark was a nice worker and very courteous.

Report a concern   April 9, 2025 — Rated 10 out of 10 by Cathy Walters Zerorez Phoenix
What do you like about our products and services?

My carpets were very clean and I am pleased with the results of the cleaning by this company. The people doing the cleaning were very professional and polite. I would recommend them to anyone. Cathy W.

Report a concern   April 8, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Excellent job; very nice & professional gentlemen.

Report a concern   April 8, 2025 — Rated 5 out of 10 by J.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We originally wanted our tile cleaned throughout the house but added the dryer vent cleaned also. The dryer vent guy came out first and charged $150
I didn’t remember about your $99 promotion until the tile cleaner guy came over. I mentioned it to him and he said it was too late. It left a bad taste in my mouth. Especially after I gave both guys a good tip.

Report a concern   April 8, 2025 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great Perron who performed the work, did great job. Very friendly and professional.

Report a concern   April 8, 2025 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The carpets and an area rug were cleaned to perfection. I like that it all dried fairly quickly. My service person, Shane, was friendly and informative about the cleaning. All in all, it was a very good experience, as usual!!

Report a concern   April 8, 2025 — Rated 9 out of 10 by F.R. Zerorez Phoenix
What do you like about our products and services?

On time technicians , great job of cleaning carpets

Report a concern   April 8, 2025 — Rated 10 out of 10 by O.R. Zerorez Phoenix
What do you like about our products and services?

They got stains out that i thought were permanent.

Report a concern   April 7, 2025 — Rated 9 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Efficient.

Report a concern   April 7, 2025 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez a couple times and each time I have received great service. The technicians are knowledgeable, friendly, and do not try to upsell you things you don’t need.

Report a concern   April 7, 2025 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Colton did a great job explaining everything and the floors came out looking and smelling new.

Report a concern   April 7, 2025 — Rated 5 out of 10 by L.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had an area rug cleaned and it looks exactly the same. I wound up having to buy a new rug. I wasted $162

Report a concern   April 7, 2025 — Rated 10 out of 10 by Robert Frisby Zerorez Phoenix
What do you like about our products and services?

Michelle was very professional and a pleasure to have woking in our home. i would highly recommend her to any of my family or friends.

Report a concern   April 7, 2025 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Tech was on time and did a great job.

Report a concern   April 7, 2025 — Rated 10 out of 10 by Denise Gedeon Zerorez Phoenix
What do you like about our products and services?

The carpet looks great and the service tech was very helpful and friendly.

Report a concern   April 7, 2025 — Rated 10 out of 10 by Greg Ellis Zerorez Phoenix
What do you like about our products and services?

Your response time to schedule an appointment is fantastic. Your employee was very polite and friendly. The look very nice. Thank you

Report a concern   April 7, 2025 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

The service was great. The associate was in and out and did a great job. This cleaning made such a difference!

Report a concern   April 7, 2025 — Rated 10 out of 10 by DanaMarie Jennings Zerorez Phoenix
What do you like about our products and services?

Fantastic job! Thank you

Report a concern   April 7, 2025 — Rated 9 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

On time, personable technician, quick cleaning. The only problem is the length of time it takes to Dry.

Report a concern   April 6, 2025 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

Blake was great. He did forget about the throw pillows, but what he did to clean the couch was amazing. And, his cat is very cute! We had a good time sharing pics of our fur babies!


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