Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84380 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2025 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

The tech did a great job and the carpets look terrific!

Report a concern   March 7, 2025 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Great service with all contact points -- from initial phone call to finished cleaning. A wonderful group of employees. Carpets are A#1. I've been using Zerorez on a yearly basis for years and find them so much better than other services. No residue!!!

Report a concern   March 6, 2025 — Rated 5 out of 10 by F.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Send me my invoice marked paid. I am unable to open the file that the tech sent me.

Report a concern   March 6, 2025 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

The Technician was courteous, hardworking and honest. She did a great job.

Report a concern   March 6, 2025 — Rated 10 out of 10 by Edward Ballard Zerorez Phoenix
What do you like about our products and services?

Results are always better than expected. Staff and technicians very friendly and attentive to your needs.
Highly recommend this company.

Report a concern   March 6, 2025 — Rated 10 out of 10 by C.M.R. Zerorez Phoenix
What do you like about our products and services?

Friendly and excellent service

Report a concern   March 6, 2025 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Eric did an outstanding job in great time! Very friendly. Informed us of other services you provide. Would definitely have ZeroRez back to our home!

Report a concern   March 6, 2025 — Rated 10 out of 10 by Samuel Cox Zerorez Phoenix
What do you like about our products and services?

The technician was great, he really did a great job. I would like to have him come back to clean all the grout in my tiles. Very prompt and thorough. Highly recommend.

Report a concern   March 6, 2025 — Rated 0 out of 10 by N.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was not honest about the price of add ons.

Report a concern   March 5, 2025 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

It was easy to schedule an appointment at the day/time best for me. Received reminder emails and text. The tech was on time and called ahead with his estimated time of arrival. Very pleasant. Also very easy to pay and sign up for a year reminder

Report a concern   March 5, 2025 — Rated 10 out of 10 by Harvey Reiss Zerorez Phoenix
What do you like about our products and services?

Outstanding job by the tech. Floors have not been deep cleaned for 3 years due to various reasons. Two rooms for carpeting plus 3 room of ceramic tile were cleaned. The job tool close to three hours but all the flooring looks new (the carpet is 22 yrs old).
Great job Zerorez.

Report a concern   March 5, 2025 — Rated 10 out of 10 by Debbi Dolan Zerorez Phoenix
What do you like about our products and services?

All stains were removed. No smell and carpet looks new again

Report a concern   March 5, 2025 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The technician, Joshua, was very knowledgeable and gave some suggestions to help make the carpet last longer.

Report a concern   March 5, 2025 — Rated 10 out of 10 by Tom Barbee Zerorez Phoenix
What do you like about our products and services?

Easy to book, affordable, and on time and Morgan the tech was extremely friendly and professional.

Report a concern   March 5, 2025 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

They are prompt. Do a really great job. Their employees are all so helpful. They have cleaned the carpets in our entire house. We recommend them to everyone.

Report a concern   March 5, 2025 — Rated 0 out of 10 by R.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I need a refund. You came out to my house and did a terrible job 2 times and there is a hole in my carpet.

Report a concern   March 5, 2025 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Have used zero Rez for years. Sometimes pleased and sometimes not so..
This last appointment was probably the best ever,
“Dameon”? Has great listening skills and inter relates well with others!

Hr is a great representative for yout company!
Name removed ❤️

Report a concern   March 5, 2025 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

It was a little more expensive than I thought perhaps because when scheduling it I didn't understand about all the add ones. Otherwise the worker was very professional, told me what steps were being done and an approximate time frame. The work was excellent and my old old tile looks great again.

Report a concern   March 5, 2025 — Rated 0 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was very disappointed in the results. There were stains that I felt would have been clean after the service but they weren't. Even stains where no carpet cleaner was used on them at all were still there after the service.

Report a concern   March 5, 2025 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Our technician Michelle was amazing and the carpets came out looking like brand new!

Report a concern   March 5, 2025 — Rated 9 out of 10 by Bob Gomez Zerorez Phoenix
What do you like about our products and services?

Most often your service representatives are thorough and do a good job. The phone customer service personnel are less than professional. You do not seem to show appreciation for repeat clients,

Report a concern   March 5, 2025 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

the serviceman was very polite and after talking to me about what he was going to do.
He was very quick and did a wonderful job.

Report a concern   March 5, 2025 — Rated 10 out of 10 by Maritza Pineda Zerorez Phoenix
What do you like about our products and services?

everything!! quick easy and fast.. no hassle.

Report a concern   March 5, 2025 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

On time, courteous, efficient and fair price.

Report a concern   March 4, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Service tech was friendly, informative, careful, and thorough.

Report a concern   March 4, 2025 — Rated 10 out of 10 by Marilyn Adkins Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning and kitchen tile floor. Excellent prompt and very thorough service. Both carpet n tile were bright and clean after service.

Report a concern   March 4, 2025 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez on several occasions, and really appreciate their professionalism and communications.

Report a concern   March 4, 2025 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

Friend y, efficiency, quality & dries very quickly.
I’ve been a ZEROREZ client for over 30 years. I wouldn’t trust my carpets to anyone else!

Report a concern   March 4, 2025 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

the technician was professional, explained every step

Report a concern   March 4, 2025 — Rated 9 out of 10 by Mary Garmmas Zerorez Phoenix
What do you like about our products and services?

Clarity around the process and hard work from the tech


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