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based on 85988 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Truly cleans carpet and stain removal. Professionalism, prompt and reasonable pricing.
Always a great job! Thank you
I like the non chemical smell, carpet feels soft to the touch.
No soap no residue.
Quality cleaning and tech explained process which was nice
Zerorez was on time, polite, and the carpet looks wonderful
Our Rep, Mike was very courtious and explained the entire process to us, Pice was very reasonable and he did an awesome job
Very quick and I love how my house looks when they are done
Prompt and no upselling
Clean fast dry and ok on price
I appreciate the fact that scheduling was easy, technician showed on time and completed the job. Carpet looks great!
The technician was on time and did a great job.
We went ahead and got the pet odor remover and we were not sorry.
I still smell dog pee after paying for an expensive upgrade. There is also a spot in a high traffic area that did not get cleaned up. I spent a large amount of money for this service and it didn't meet my expectations.
On time! Great job! Carpet looks great and dry in no time.
My carpet is perfectly clean with no chemical odors. And the two young men were delightful -- friendly and knowledgeable. A truly great experience.
Very professional
We are very happy with the carpet cleaning job that you have completed
Friendly
Very clean. Carpet never felt so soft.
Service is great, thorough, professional.
The technicians always do a wonderful job, they're careful and considerate.
Our tech was not pleasant and our upholstery was cleaned poorly. For the money spent, the lack of effort by the tech and substandard results would not lead me to endorse the service. Multiple times I entered the room and he was just scrolling on his phone as the machine hose was laying on the floor whizzing away. Zero hustle, zero regard for actually doing a good job. And then once the the work was completed, approached my wife and ask “so are you ready to pay me”. 100% unprofessional. However I would not share this information publicly on a review site, as that’s not necessary.
The service Cameron did for us was great just like the ad says no complaints
Show up in time, do awesome work, friendly and was awesome with our 3 dogs. Our chairs look great!
we're very pleased with the results and with our friendly technician Eric. Thanks
Excellent service. Old carpet looks great. Efficient and professional. Explains everything well. I'm definitely going to recommend your company to family & friends.
The tech was on time and made sure to check the tags on the rugs to make sure they wouldn’t be ruined by the treatment. He also evaluated my carpet for the pet treatment (which I was sure I would need) and told me that it wasn’t needed! Professional. Timely. Did a great job!
This is the quickest anyone has been, which makes me think we didn't hit every corner of what was showing.
Worked to get me on the schedule before movers arrived, great tech onsite, floors look great.