Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Josh was very friendly and very professional.

Report a concern   October 29, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Outstanding! Our carpets look great and the service was a solid 10!

Report a concern   October 29, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The products do not have strong odor dry quickly and the technician was so courteous, efficient and knowledgeable. He checked all labels before starting treatment discussed plan and offered assistance when we moved the couch

Report a concern   October 29, 2019 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable staff.

Report a concern   October 29, 2019 — Rated 10 out of 10 by Tara Soto Zerorez Phoenix
What do you like about our products and services?

My carpets came out looking brand new and my service tech was a great worker!!! I love the job he did!

Report a concern   October 29, 2019 — Rated 10 out of 10 by Joyce Mccormack Zerorez Phoenix
What do you like about our products and services?

Very thorough very professional,very satiafied

Report a concern   October 29, 2019 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

The results.

Report a concern   October 29, 2019 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Tech was great this time

Report a concern   October 29, 2019 — Rated 8 out of 10 by R.M. Zerorez Phoenix
What could we do to improve?

Would like to see a way that you have a carpet scrubbing device for the stairs as you do for the floors -

Report a concern   October 29, 2019 — Rated 10 out of 10 by G.Y. Zerorez Phoenix
What do you like about our products and services?

I love the "no residue" from chemicals/detergents that other carpet cleaners use. Also, the carpet drys so fast and has no "stff" feeling to it. Service is always dependable and on time! highly recommend Zerorez!

Report a concern   October 29, 2019 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Really loved the service and the results. Since 2012, I have only used Zerorez to clean my carpets and tile and furniture. Always very satisfied.

Report a concern   October 29, 2019 — Rated 5 out of 10 by L.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I specially told them I wanted to pay for the service (it is a rental propert). I was also quoted 129 and paid 185 for some reason.

Report a concern   October 29, 2019 — Rated 0 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tile still dirty and unable to seal due to lack of cleanliness

Report a concern   October 29, 2019 — Rated 10 out of 10 by Jeremy Calenda Zerorez Phoenix
What do you like about our products and services?

The appointment was quick. The rep was courteous. And the product came out great.

Report a concern   October 29, 2019 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Better alternative to the usual wet carpet/upholstery cleaning. The cleaning is a healthier choice for my family and pets without all the chemicals.

Report a concern   October 29, 2019 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Excellent service.

Report a concern   October 28, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Very friendly staff!

Report a concern   October 28, 2019 — Rated 4 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The last two times I have used your services you have broken something in my house. Last year your technician broke a corner piece of my molding, you sent a person out who took the corner piece and never returned to fix it. This time a plaster statue I had by my front door was broken. Other than that I like your service and the technician was friendly.

Report a concern   October 28, 2019 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The technician was extremely informative. He answered all my questions. I have white carpet and he did his best to clean it despite red clay dirt and pets!! It will take some more visits before the residue is out of the carpet from my attempting to clean it....which was totally expected. I have recommended Zerorez to my parents.

Report a concern   October 28, 2019 — Rated 10 out of 10 by V.D. Zerorez Phoenix
What do you like about our products and services?

Online booking
Quality service

Report a concern   October 28, 2019 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   October 28, 2019 — Rated 10 out of 10 by H.L. Zerorez Phoenix
What do you like about our products and services?

You don't use any chemicals it the cleaning process. It takes a while for the carpet to dry but the end result is great! Evan was great to work with.

Report a concern   October 28, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

zerrez does a great job on my dirty carpets. will definitly use again and recommend.

Report a concern   October 27, 2019 — Rated 10 out of 10 by Diane Virgillo Zerorez Phoenix
What do you like about our products and services?

Zerorez's professional manner and honesty, is what determined that this was the company I should use. My area rug was a mess, especially since I had it cleaned twice by the same company, for the first time they made the rug look even worse than before being cleaned. After seeing and hearing the advertisements on TV and radio, I called Zerorez and setup the appointment. My main contact was with a woman named Teddy. She took the time to explain everything involved with the cleaning. It was returned yesterday, and OMG, looks like brand new. I have been taking my shoes off when walking on the rug, and I dislike walking barefoot, but don't mind, since my rug feels so plush, soft and clean (won't ever walk on the floor), just my rug. I recommend Zerorez to everyone, they are the BEST. I intend to have it cleaned again in a year's time. Thank you Zerorez for this wonderful experience.

Report a concern   October 27, 2019 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

Your technician was on time and he worked diligently to get the furniture cleaned.

Report a concern   October 27, 2019 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

The gentleman that did the carpet was very thorough, and did his best for a good outcome

Report a concern   October 27, 2019 — Rated 5 out of 10 by R.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I hired Zerorez to clean one room of carpet and my tile floors. The associate did a good job on the tile, but I’m not happy with the carpet. I wanted it cleaned because it had a urine odor to it, and unfortunately once the carpet finally dried the urine smell was still there.

Report a concern   October 27, 2019 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

I love it all

Report a concern   October 27, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Kaitlyn was very friendly and professional. She took a little extra time on the tougher areas and I could not be more impressed with the results.

Report a concern   October 27, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

No harsh chemical smell!! And it looked amazing.


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