Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86435 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 31, 2020 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

The tech was in and out and did a great job. Your company is the only company we use since we bought our new house.

Report a concern   October 31, 2020 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

Your technician was very professional and thorough.

Report a concern   October 31, 2020 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Explained service needed and my area carpets and wall-to-wall came out extremely clean. Had pet stains and they don't even show.

Report a concern   October 31, 2020 — Rated 10 out of 10 by Sherri Terry Zerorez Phoenix
What do you like about our products and services?

Evan was a great technician and was very professional. Zerorez is a great company to deal with and very competitive pricing. Will use again

Report a concern   October 31, 2020 — Rated 10 out of 10 by R.E. Zerorez Phoenix
What do you like about our products and services?

Technicians were great, however you need service your vehicles. On the last cleaning, the van left a lot of oil drippings.

Report a concern   October 31, 2020 — Rated 10 out of 10 by Chrissy Pacheco Zerorez Phoenix
What do you like about our products and services?

Prompt & professional service

Report a concern   October 31, 2020 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Carpets dry quickly and stay clean longer

Report a concern   October 31, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Joe was awesome!

Report a concern   October 31, 2020 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Everything, I’ve been a customer for about 8 years now and will never use anyone else.

Report a concern   October 31, 2020 — Rated 10 out of 10 by Roberta Stoecklein Zerorez Phoenix
What do you like about our products and services?

The service tech did a great job! He cleaned the carpets quickly and with the best quality. I would definitely call them for additional cleaning needs.

Report a concern   October 31, 2020 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Easy, fast and complete, no problems

Report a concern   October 31, 2020 — Rated 10 out of 10 by J.M.I. Zerorez Phoenix
What do you like about our products and services?

Easy scheduling, professionalism, do good work, and get it done fast

Report a concern   October 31, 2020 — Rated 10 out of 10 by Christopher Eggert Zerorez Phoenix
What do you like about our products and services?

Service was very quick and very well done. Technician was happy to explain every detail of the process and what they planned to do and then he got to it and knocked it out.

Report a concern   October 31, 2020 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The gentleman who cleaned my carpet and grout did a great job. I would recommend this company anytime.

Report a concern   October 31, 2020 — Rated 10 out of 10 by Steve Selman Zerorez Phoenix
What do you like about our products and services?

Eric was very communicative and gave me a clear idea of what he could do and what was gonna take another level of service which he offered and I accepted. Overall his work was great and his attitude was very good. I will use him again and your company.

Report a concern   October 31, 2020 — Rated 0 out of 10 by T.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Bid more than doubled once tech got on site. His measurements of square feet were more than the original house plan dimensions. The whole experience felt like bait and switch.....not to mention the carpet pulling away from the pad and coming home to a large carpet bubble

Report a concern   October 30, 2020 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

I liked the water system and our technician Rachel was very conscientious and thorough in her work

Report a concern   October 30, 2020 — Rated 10 out of 10 by Jean Hines Zerorez Phoenix
What do you like about our products and services?

The technician was actually early for the appointment very pleasant and did a great job.

Report a concern   October 30, 2020 — Rated 10 out of 10 by Kathy Sweeney Zerorez Phoenix
What do you like about our products and services?

Our technician was very friendly and efficient

Report a concern   October 30, 2020 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

The technicians are professional and wear a mask as well as foot coverings. The carpets are beautiful and clean. We've been using your service for 4 years and will continue to do so.

Report a concern   October 30, 2020 — Rated 6 out of 10 by A.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech was very friendly and the carpets look great. However I have 3 items that I was not fully satisfied with:
1. The tech did not wear any PPE.
2. The title was left with messy dirt water spots from the equipment and there was no effort to clean up the mess.
3. The van left two large oil stains on the street right in front of our home.

Report a concern   October 30, 2020 — Rated 10 out of 10 by William Sedik Zerorez Phoenix
What do you like about our products and services?

First time user of Zerorez services and they did not dissapoint. Rachel, my tech, inspected the rooms and advised me of what was needed and thoroughlyexplained the water and cleaning process.. Had the standard cleaning and it turned out fantastic. They lived up to their promises, clean and fluffy carpet. I highly recommend Zerorez. Thank you all at Zerorez.

Report a concern   October 30, 2020 — Rated 10 out of 10 by Aaron Meyer Zerorez Phoenix
What do you like about our products and services?

Easy, efficient and friendly.

Report a concern   October 30, 2020 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

I like that Zerorez doesn't use harsh chemicals.

Report a concern   October 30, 2020 — Rated 9 out of 10 by Steve Ferguson Zerorez Phoenix
What do you like about our products and services?

This is the third time using Zerorez and the results are very good. The carpet and tile look very good but the grout did not get the attention this time that we've had in the past. I was disappointed in the cost this time because some areas were comparable to previous visits but cost more this time.

Report a concern   October 30, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Jared was here on the 21st and did such an awesome job. Very polite, came in explained what he was going to do, cautioned us as to the kitchen floor being slippery after cleaning the 3 area rugs. Hope you realize what a great employee you have in him. Would recommend him and your company in a heart beat. That is why we continue to only have Zerorez clean our carpets. Appreciate the call that you were running a special and gave me a chance to sign up for it. Every little bit helps.

Thank You Jared !

Report a concern   October 30, 2020 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

courteous, safe good result

Report a concern   October 30, 2020 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Was on time courteous and felt safe and did a great job

Report a concern   October 30, 2020 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling and great prices! Service was quick and efficient as well.

Report a concern   October 30, 2020 — Rated 10 out of 10 by C.R.J. Zerorez Phoenix
What do you like about our products and services?

Arrived on time and cleaned carpets beautifully


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