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based on 86435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician was very professional and thorough.
Explained service needed and my area carpets and wall-to-wall came out extremely clean. Had pet stains and they don't even show.
Evan was a great technician and was very professional. Zerorez is a great company to deal with and very competitive pricing. Will use again
Technicians were great, however you need service your vehicles. On the last cleaning, the van left a lot of oil drippings.
Prompt & professional service
Carpets dry quickly and stay clean longer
Joe was awesome!
Everything, I’ve been a customer for about 8 years now and will never use anyone else.
The service tech did a great job! He cleaned the carpets quickly and with the best quality. I would definitely call them for additional cleaning needs.
Easy, fast and complete, no problems
Easy scheduling, professionalism, do good work, and get it done fast
Service was very quick and very well done. Technician was happy to explain every detail of the process and what they planned to do and then he got to it and knocked it out.
The gentleman who cleaned my carpet and grout did a great job. I would recommend this company anytime.
Eric was very communicative and gave me a clear idea of what he could do and what was gonna take another level of service which he offered and I accepted. Overall his work was great and his attitude was very good. I will use him again and your company.
Bid more than doubled once tech got on site. His measurements of square feet were more than the original house plan dimensions. The whole experience felt like bait and switch.....not to mention the carpet pulling away from the pad and coming home to a large carpet bubble
I liked the water system and our technician Rachel was very conscientious and thorough in her work
The technician was actually early for the appointment very pleasant and did a great job.
Our technician was very friendly and efficient
The technicians are professional and wear a mask as well as foot coverings. The carpets are beautiful and clean. We've been using your service for 4 years and will continue to do so.
The tech was very friendly and the carpets look great. However I have 3 items that I was not fully satisfied with:
1. The tech did not wear any PPE.
2. The title was left with messy dirt water spots from the equipment and there was no effort to clean up the mess.
3. The van left two large oil stains on the street right in front of our home.
First time user of Zerorez services and they did not dissapoint. Rachel, my tech, inspected the rooms and advised me of what was needed and thoroughlyexplained the water and cleaning process.. Had the standard cleaning and it turned out fantastic. They lived up to their promises, clean and fluffy carpet. I highly recommend Zerorez. Thank you all at Zerorez.
Easy, efficient and friendly.
I like that Zerorez doesn't use harsh chemicals.
This is the third time using Zerorez and the results are very good. The carpet and tile look very good but the grout did not get the attention this time that we've had in the past. I was disappointed in the cost this time because some areas were comparable to previous visits but cost more this time.
Jared was here on the 21st and did such an awesome job. Very polite, came in explained what he was going to do, cautioned us as to the kitchen floor being slippery after cleaning the 3 area rugs. Hope you realize what a great employee you have in him. Would recommend him and your company in a heart beat. That is why we continue to only have Zerorez clean our carpets. Appreciate the call that you were running a special and gave me a chance to sign up for it. Every little bit helps.
Thank You Jared !
courteous, safe good result
Was on time courteous and felt safe and did a great job
Ease of scheduling and great prices! Service was quick and efficient as well.
Arrived on time and cleaned carpets beautifully

The tech was in and out and did a great job. Your company is the only company we use since we bought our new house.