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based on 86435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentleman did a wonderful job with spots! There weren’t any false promises and the carpet looks wonderful
Super clean carpets, no residue, professional, efficient and friendly staff .
Great job and the technician was very nice explaining things to me.
The job was well gone, good attention to detail, took extra time on a problem area, was friendly and courteous.
I've used them several times and have always been satisfied. The best thing is the quick dry. Jane Budrow
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the service tec was very polite and courteous but the end result after he was done was less than satisfactory in the carpet getting clean. Soiled areas looked the same as if the machine was just smearing the dirty water around (unsoiled area's were now soiled.) It would have been nice to know the carpet was not getting clean and advised in the first room before moving on to the next one and paying extra for an over size room.
Friendly; courteous staff, on time and got right to work. It made a big difference, floors look and feel cleaner!
I like the way my carpet looks and feels brand new after being cleaned. There is no crunchy feeling walking on it after it dries. Your staff was extremely knowledgeable and friendly.
My grout is so much cleaner and so is my furniture. The representative that came to my hone was professional, courteous and explained everything.
Friendly service technician and great thorough cleaning provided.
Carpet quickly drys and always pleasant people when serviced thank yu so much
The carpet dries quickly.
Paul was great! Fast, professional, and knowledgeable.
Friendly staff, fast job, delivers on promise to make carpets clean and like new without residual odors and soaps. Took stains out never thought could. I will be using them again! Watch out competitors you don't stand a chance.
He was on time did an awesome job, listen to my concerns about the heavier traffic area. I would really like to have him the next time!
I was greatly impressed with the professional attitude of Jordan, the technician who did our carpets. It is not often that we can rest in knowing that we are safe, as well as well served, and Jordan did this extremely well.
We love Zerorez because of the quality of service, and having top notch technicians, makes this the best company ever!!!
Zerorez is excellent!
Cleaned the carpets amazingly! Great tech!
The process was quick and easy to set up appointments. The response was awesome with follow up. Rachel was great.
Service was very professional. Workers were on time and did a great job!
Chris Stevenson, the technician, worked wonders! He was through in cleaning the carpets...they really do look amazing! We were very happy with his work! Job well done.
My past experience has been wonderful. The gentleman picked up my rugs Monday 10/26 were pleasant and very helpful. Arrived several hours early as I was returning home from medical appt. Used this company many times in past for my home and properties. Was taken aback as they now charge a “service charge” for picking up rugs. In past paid for cleaning after they completed it. This time service charge and new policy is to have customer pay in advance before service and rugs returned. This was rather concerning. Never paid in advance for a service. I’m hoping the rugs are cleaned well. It remains to be seen. I’ll update after the service is performed and rugs are returned.
Professional, thorough
My carpet is crunchy and looks darker than it did prior to Zerorez treatment. The second attempt did not help. Still very crunchy
Carpets were cleaned and not crunchy
No residue or smell
Friendly tech, price was right, my tough pet stains are gone
We have had our carpets cleaned by Zerorez for the past 10 years and have always given them a 10-out-of-10 customer satisfaction rating with our highest recommendation with no reservations. Their technicians have always been on-time, courteous, pleasant, respectful, competent and our carpets have always been cleaned to our satisfaction.

My carpets are new again! I couldn't believe how much yuck step one pulled up, I'm embarrassed to say how gross it was. They dried quickly and feel wonderful! Colton did a great job, he was courteous, pleasant and didn't waste any time getting started.