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Client Testimonials
The two guys that were here were great! They explained how the process worked and what they were doing every step of the way. Also gave us advice on how to deal with carpet stains in the future.
I love how the Tech explained everything and that they will come back and fix anything that comes back up. That's great Customer Service Very Professional and will recommend to anyone
fd back from the tennants has all been great. coulden be happier, look foreward to seeing you in the spring
Highly professional and courteous, and most important, the carpet turned out wonderfully! We had a couple hard to clean areas and he continued working on them until they were spotless. We felt no pressure to purchase other services or products and the cost was very fair. Just can't say enough good things about our Zerorez service and results!
The service has been extraordinarily professional from the moment I initiated contact to saying goodbye to the service man. I contacted via website and someone personally phoned me less than 24 hours later (it was on the weekend!). They gave me a window of 6 hours then the next day were able to narrow it to 3 hour window, and the service was scheduled 3 days from that time. This allowed me to plan. The man called me 15 minutes in advance of arriving, and he arrived 30 minutes after the window opened. He explained what would be done, verified the cost, and proceeded only after he had made sure that I had no additional questions. He completed the work within 2 hours and made sure again whether I wanted to inspect, had other questions, then verified the price/invoice. He was friendly and so polite, aware of his presence as a guest in the home even though he had been asked to provide a service for us. Thank you!
The results were very good. Stains were removed that I didn't know would be. The person providing the service was very accomodating and friendly.
Natural and they work!!
Iasac was very good at what he does. He was informative, polite and did excatly as he said he would. He did not promiss the moon and not deliver. He was very clear about the condition of the carpet and told me ahead of time what to expect from the cleaning. Good job! For a young man, he represented the company very well.
Professional and delivedred what was promised
The guys that came out were very nice! They really listened to what I needed and got it done. I loved that they were even a bit early! I would use Zerorez again and for sure recommend them to everyone!
Andrew S is a wonderful tech. You are very lucky to have such a skilled, friendly, and efficient employee! He answered all my questions and went above and beyond when cleaning my carpets. I am always going to request him as my tech.
Easy to arrange appointments, friendly staff, great finished product, reasonable prices.
Fast, carpets were very clean, friendly staff
very good event and very good worker
First of all that a real person answers the phone! Very important! Scheduling and service was timely, efficient and no hassle. Carpets are awesome - we didn't think it would come out so great but it did! Will definitely use you again and expand to some upholstery cleaning. Thank you again!
I would recommend zerorez. I have used them before and have been impressed with the friendly staff and great service. I was however a little disappointed when I received back the area rug I sent in for cleaning. I had fully expected that they'd be able to remove the pet stain and was disappointed that I paid the price I did for cleaning and it really didn't look all that much better.
No harmful chemicals, soaps, or detergents used. Friendly, professional technician completed the cleaning thoroughly, yet expeditiously.
I was very impressed with the Technician, Chris Pennock. He was very knowledgeable about the product he would be using and answered all my questions about some spots that were in my carpet. My carpet looks like new again. This is the second time I have used Zerorez and will continue to do so in the future.
I was very pleased with how my carpets turned out - the technician was very informative and helpful in explaining how to best treat my carpets going forward. Thanks!
chemical free
The Service Technician, Kyle Hoffman did a very good job and exhibit good people skills. You could see an immediate shade of cleanliness in the area where Kyle had worked.
Quick, friendly service. No odor. Great results.
Neat, courteous and knowledgeable zeroez employee. Fantastic depth of cleaning and removal of spots. Carpet was not soaked with water and dried in 8 hours.
Nice clean truck named 'Einstein'.
Amber is the gal who cleaned the carpet and she was very pleasant and helpful with my questions. I like the setup of the equipment which was the tube only and the shield over the front door. The product smelled very fresh and the carpet looked great when she was finished.
The carpet had regular dirt spots along with stains from my cat throwing up. I did buy a couple products, one being espectially for animal stains and I no longer have the cat and will not be getting another animal. Is it possible for me to return the products I bought since they have not even been used?
I like that you don't use too many chemicals. The carpet looks like new afterwards, much cheaper than replacing the carpet.
Your product does not leave a residue behind. Your employees are professional.
Timely, fairly priced, great work all around!
The tech was very friendly and knowledgable
Followed through with contacts and didn't try to sell me more cleaning than was needed..........prompt......and the carpet was cleaned to our satisfaction!

3rd time we've used Zerorez. The technicians have always been polite and professional. The product is far superior to any other. This time he got our spots I thought were ours forever!!!