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based on 35249 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Michael was great! He seemed to enjoy the challenge of cleaning a reoccurring stain.
Gil was very professional and arrived earlier than expected. First name removed
prompt, considerate, thorough
I was very pleased with the results and the professionalism.
clean, no odor, product dries nicely, Brian the representative so Helpful, very nice and professional. He was on time and efficient.
On Time, Professional, Courteous and best carpet cleaning we have had ever.
Timely, fast and professional.
Very efficient and quick. Marcel was very honest and helpful
The carpets look beautiful.
It was on time and efficient--and the results were excellent, and dried quickly.
I felt my carpet cleaning went too fast and wanted it to be more thorough.
Totally professional - super in every way!
Our scheduled time was 3-5 pm and the technician called and asked if he could come an hour early! I've become accustomed to waiting for service people running late. The tech was friendly, did a great job! I will recommend Zerorez to friends and family!
ITS SOFTWATER, AND THERE ARE NO CHEMICALS, AND IT CLEANS VERY WELL. MY CARPET HAS BEEN CLEANED BY MANY OTHER METHODS BUT, THIS ONE IS THE BEST AND CLEANEST I'VE SEEN.
Cleans without chemicals ... fast drying and ... carpet looks like NEW!
Our service was professional, fast, efficient and we are completely satisfied.
No detergent residue
Professional, thorough, prompt
It is a thorough cleaning job that lasts.
everything! have always done a great job with a great attitude - Marcel & Jose are awesome!
Everything . . . From the phone call to set up an appointment, to the servicemen who are always great , to the specific job of cleaning my carpets. All professional and reasonably priced.
Cleans better than any other; on-time arrival
great job and very informative, my floors look great, thank you
Seems cleaner, no residue, much dryer
I was amazed at how great my area rug turned out. It looks better than new. really. Great service from Robert Keith.
Your service is great and your product outstanding.
First let me say that the technician was great and the results were very good. I have no problem with that. Here's my issue. I use Zerorez because I was led to believe that the carpets would dry in a few hours. That, however, is not the case. They were still damp on the third day. not a lot but enough so I could feel it. I'm not sure how that would be resolved because, after all, water is being used and unless the drivers have a giant hair dryer that will not change. Overall, I am satisfied and will use Zerorez again.
They were able to remove the stains that I thought would be there forever!
The technician was tidy throughout the cleaning process and knew exactly how to do the job to my carpets needs.
The carpet looked dirty relatively soon after it was cleaned and we expected it to be "fluffy" after the cleaning, as well. After spending the kind of money we did to get it cleaned and to have it look dirty so quickly with just my husband and I was a big disappointment.