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based on 34669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Got an appointment quickly, crew showed up on time. Carpet looks very good. I also like the confirmation and billing invoice information on line.
Great service
Robert is the best
Friendly informative associates - Robert
Outstanding technicians and quality of service provided
I am very happy with the result and service that I Received.
The young man who came was early, prepared, efficient, did a good job and offered a sealer for the tiles and at good price. cleaned up beautifully and thanked me for having Zerorez over to clean the tiles.
Keith, Keith and Keith. He's the reason we continue our relationship with Zero Rez!
Brett was the most polite, hard-working cleaning technician I have ever met. My carpets are like new, and I am thrilled to have clean carpets and clean sofas again! I fully recommend Zerorez to everyone!
Karen McMahon
Excellent customer service. Very friendly technician. Very willing to go the extra mile to get the job done right.
over charged us did not put back furniture. left a lazyboy chair on my sheets!! I will never use them again!!!!!
Larry is pleasant , on tiome very professsional and there is now odor with products
Showed Up On Time And Explain Procedures And Cost Time.Very Professional Dennis Smith....:0)
best cleaning Ive ever had
The best job possible was performed on my wood floors and rugs by Justin and Breck, very careful with furniture, etc. and were very professional.
Eileen Root
Huntington Beach, Ca
Excellent customer service
cleaning system doesn't seem as effective as in the past- tile didn't come out as clean as I remembered last time. stubborn spots remained on couches.
Eduardo was VERY GOOD. Worked like a dog, was very polite and friendly.
thanks!
Leave the carpets clean with no residue.
servicemen on time and professional.
Always a thorough cleaning job done.
The technician was very professional & did a fanatstic job. He was quick, efficient and our carpets look great
The carpet looked great, smelled clean, and felt new again.
I thought they were very professional and took care of protecting the walls.did a great job.carpets came out very clean.
Thanks First name removed
Kevin did the best job EVER !!
I love that they take care to not bang my furniture with their equipment. I also like how professional they are and the service is superb! I don't think I have ever experienced a company that is able to deliver service where my carpets look so good with just water!!! The amount of dirt lifted and how long in between services that they stay clean. Excellent!
I love the product and although my cleaner came late he did a good job. I am very happy with the kitchen. The living room and hall need a bit more cleaning. I called your office to report that Dana forgot his blue sprayer and to report my concerns. Debbie from your office was very kind in saying someone will contact me for the time and date when someone can come to do the touch-ups. Thank you.
The employee is very efficient and explains everything in detail before he starts. I really appreciate the courteous service and will continue to use Zerorez in the future. The carpet and tile look new!!
Reliable service, Dependable and friendly technician, and awesome results!!! I've had my carpets, floors, and chairs cleaned with fantastic results!!! I'm am very satisfied customer.
The courtesy of the technician and the speed of service was excellent, and my carpets look great!
My carpets have never been cleaner and the service is very professional.
The first time I used Zerorez, I could see the difference immediately. My carpets looked like new. Probably because they removed all the residue from old soapy cleaners that was still coating the fibers. I could actually see soap bubbles in the extracted water. That was years ago. I've used them ever since.
The carpet looked clean when the technician was done, but it dried "crunchy" instead of soft. The grout looked much better than before, but there were several small areas that could not be cleaned. Maybe special detailed cleaning could have cleaned the areas, but I wasn't aware beforehand that the grout cleaning may not work in some areas. Also, I do realize this is not a personality contest; however, the technician was not especially friendly. He was polite and cordial, but at times slightly condescending, and stated "while I do not agree with upcharging, I do believe in getting paid for any extra work that I do." He was clear that he would not be helping me move any furniture for free, which I didn't expect in the first place. It was awkward. Overall, he did a good job, though.