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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that Zerorez uses high temperature steam and suction to clean carpets. It did an amazing job cleaning my carpets and removing the left over film and cleaning products that were hidden in my carpet.
No chemicals, soap, etc.
Clean, no residue. My carpets were cleaned in a timely manner and I was very happy with the results.
The carpets really really feel and look clean!
Of course Robert makes a great difference
With his knowledge if the products, professionalism and
Enthusiasm!
Dries relatively quickly. On time within range. Courteous worker. Conscientious job.
the carpet does not feel sticky or tacky when dry.
With other companies' services, the carpets do not stay clean; i.e., old spots begin to show up within a short period of time. With your method the carpeting appears to stay cleaner and brighter much longer.
The tile grout looked like new!
It made the carpet feel like new. No crunchy residue like other services I have tried. Also José the service technician was very nice, very helpful and knowledgeable.
Knowledge of the Product. Business attitude toward the client.
The technician was prompt, courteous, knowledgeable, efficient and careful. Now, 2 days later, the carpets looking almost like brand new. Waiting to make sure that they aren't a dirt magnet. Time will tell
Keith was on time & he smelled good...no, no, no, that was the plumber!!! Keith was a through & pleasant worker. He has cleaned my carpet previously & I hope he remains with your company for my future carpet needs. I have already recommended your company to my neighbor.
Another neighbor wondered who was doing my work. He said that the truck did not have the company name on it. I would suggest that you put a logo & phone # on Keith's truck.
I love that your product is non toxic and works so well!
No ordor, no residue. Friendly technicians.
Zerorez exceeded my expectations on all fronts. I thought my carpet would be impossible to get clean. But, was I wrong. I was wowed when my service technician Eduardo did the job so well, without using any toxic chemicals or detergents that are bad for my family and the environment. My hubby, kids and I were all very impressed with how Zerorez rose to the challenge of cleaning what was previously known as -- at least at our house -- the Dirtiest Carpets in Southern California. Thanks so much for a job well-done.
My carpet looks great. It smells fresh. Your employee was very courteous and very efficient. No fuss and bother.
PROFESSIONAL SERVICE, GOOD PRODUCT
No chemicals in the cleaning products. I have asthma so it is important for my health. Jose did a great job in cleaning our rug. Thank you. First name removed T. Last name removed
great service...friendly and professional techs!
Jose was ontime, very pleasant, efficient and did
A super job!!!
Fast-drying, no residue, no chemicals, gets most stains out of carpet, good at getting grout lines clean.
I love the idea that its SO CLEAN! And I don't have to worry about returning dirt.
I have grandsons that I watch; I like that there is no strong odor or harmful chemicals that would affect them. This is the second time I have used your company and am pleased with the results.
Fast courteous service. My floor looks beautiful!
Arrives on time. Courteous service pople. Friendly reminders before the service date. EAse of changing dates if necessary. The cleaning process is the best and least invasive.Brian serviced us this time and he is an outstanding representative for your company.
Did a fantastic job of getting every single stain, I pointed out before hand, completely out of my carpet!
Friendly, helpful service and clean, soft carpet.
The carpet looks great when it is done and it doesn't take too long to dry. The cleaning is fast and efficient.
Just had our tile floors cleaned with excellent results. No hidden fees. Great customer service as well as technicians.
Excellent service all the way from customer service to the very professional technician. Well done.