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based on 34669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Using water and not adding to the dirt residue!
Larry kept me promptly updated to any delays in his schedule which I appreciated very much. He was very friendly, helpful and professional.
Gil was prompt, efficient, and professional.
They did what we wanted done
Your technician was a great representative of your company
This is the second time we had Dana as we requested him and he was wonderful. Did an amazing job!
No soapy residue. I have used you 3 times now and spots have not reappeared!!!
Not sure I like the amount of water that is used. Other than that the carpets look good and the tile in the kitchen very clean.
Does not leave shampoo in carpet
The carpet didn't look or feel as fresh and clean as I expected it to. There was dust around the baseboards as if the machine didn't get close to edge. we may try again though.
Carpets are CLEAN! One of the areas I was going to replace, but you got it clean.
Very professional staff. Prompt and courteous.
Very thorough
I like the fact that it is environmentally friendly and non-toxic. My carpets look great, but the patio was steamed and the paint came up and peeled in many places. My tile also has less of a shine to it so maybe should not have done those 2 areas.
the entire transaction went beautifully. was very pleased with process, and your employee.
Service was polite and quick. No stinky smell after the service.
Professional personnel and the upholstery and tile were spotless. We particularly liked that the upholstery not only looked clean it felt clean.
I liked how Robert wanted me to show him all of the problem areas. He was very
thorough and I appreciated that he took time to use a machine that helped dry the
carpet faster (I have three grandkids that are living with me) I will call Zerorez
again and also recommend you to my friends.
The results are subtle but amazing and the "green" process is a must with young children.
No chemicals - no residue on the carpet, no toxic fumes, pro environment. Robert was very nice and professional. He did an excellent job.
Brent was knowledgeable, prompt, and thorough.
Have used your services many times, and there is a reason for that. You simply are the best carpet cleaning operation there is. I had my tile done this last time as well, and am quite happy w that as well. The technician that came out, " Brian" was on time , polite, and a pleasure to have in my home.
Gil was awesome! The carpets look fantastic.
I will only use Zerorez and recommend to everyone.
Super great experience
Thanks!!!!
Everything
No harsh chemicals used
Great service, on time, and Brian did a great job!
It's only water. The serviceman was very efficient.
Your service providers are always polite, professional and on time, and the process cleans like no other carpet cleaning service I've ever experienced. The results are fantastic and the old stains don't resurface.
Great customer service. Friendly, professional, courteous technicians. Alfus was so accommodating to the work request. Definitely recommend Zerorez and plan to use more of the services in the future. I am a long time customer.
Quick, thorough, professional and so far the end result looks great!
Showed up at scheduled time. Friendly service technician