Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2014 — Rated 10 out of 10 by Kathy Loer Zerorez Los Angeles
What do you like about our products and services?

I like the way my grout looked after you cleaned it.
Report a concern   May 18, 2014 — Rated 10 out of 10 by G.R. Zerorez Los Angeles
What do you like about our products and services?

Larry's attention to detail and willingness to please the customer was impeccable. He was courteous and efficient. Would definitely use him again and reccomend his services to others. Our 15 year old nearly white carpet now looks fantastic.
Report a concern   May 18, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

couch looks great and dried quickly
Report a concern   May 18, 2014 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Carpets stay clean longer without the residue. I have used Zerorez several times over the last 5 years and highly recommend to friends and family.
Report a concern   May 18, 2014 — Rated 10 out of 10 by A.N. Zerorez Los Angeles
What do you like about our products and services?

got the carpet clean and all the stains were removed
Report a concern   May 18, 2014 — Rated 10 out of 10 by D.V. Zerorez Los Angeles
What do you like about our products and services?

No soaps used
Report a concern   May 18, 2014 — Rated 10 out of 10 by Terri Leathers Zerorez Los Angeles
What do you like about our products and services?

I love the clean feeling products and the service is wonderful! Dennis did a great job as always!
Report a concern   May 17, 2014 — Rated 7 out of 10 by M.R. Zerorez Los Angeles
What could we do to improve?

drying time was 24 hours needs to be less
Report a concern   May 17, 2014 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Very professional and reliable service. Rob did an excellent job; the carpet and upholstery look great! We are very happy with our experience.
Report a concern   May 17, 2014 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

clean without the crunch
Report a concern   May 17, 2014 — Rated 10 out of 10 by H.W. Zerorez Los Angeles
What do you like about our products and services?

rob was very professional with great customer service skills and did an excellent job
Report a concern   May 17, 2014 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Great guys and job well done!
Report a concern   May 17, 2014 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

The tiles look wonderful, as does the carpet on the steps. Thank you
Report a concern   May 17, 2014 — Rated 8 out of 10 by P.S. Zerorez Los Angeles
What could we do to improve?

Make my carpet new again??!! Light carpet dit not clean up as well as I hoped
Report a concern   May 17, 2014 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

neat, clean, no smell, fast dry, friendly and helpful service people
Report a concern   May 17, 2014 — Rated 10 out of 10 by Justin & Karen Weaver Zerorez Los Angeles
What do you like about our products and services?

I love that your products are green & chemical-free!
Report a concern   May 16, 2014 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Friendly and professional!
Report a concern   May 16, 2014 — Rated 9 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

the results and the worker
Report a concern   May 16, 2014 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Technicians are professional and punctual.

On your website, when I use the "contact us" button, I have never gotten a response by email or phone. Why is that?
Report a concern   May 16, 2014 — Rated 9 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

I have not yet received my current rugs back, so I will have to do this again later!!
Report a concern   May 16, 2014 — Rated 9 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

punctuality
Report a concern   May 16, 2014 — Rated 9 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

The carpets are very clean and all was handled in a professional and timely manner.
Report a concern   May 16, 2014 — Rated 5 out of 10 by N.B.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Upselling on brand new carpet is a reach.
Report a concern   May 16, 2014 — Rated 10 out of 10 by B.Y. Zerorez Los Angeles
What do you like about our products and services?

Carpets looked good. Hard worker was professional and nice
Report a concern   May 15, 2014 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Technicians are always very professional and polite--people you would actually invite into your home. Carpet is always soft after cleaning with no chemical smells.
Report a concern   May 15, 2014 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Friendly service,speedy service, reasonable price...clean!
Report a concern   May 15, 2014 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

The guys were great and they did a super job and were very, very professional
Report a concern   May 15, 2014 — Rated 10 out of 10 by K.D.J. Zerorez Los Angeles
What do you like about our products and services?

Honesty and professionalism.
Report a concern   May 15, 2014 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Early, did a great job, very friendly and easy to work with!
Report a concern   May 15, 2014 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

The Zerorez Tech, Michael, was fantastic. He arrived in a timely manner, and did an absolutely marvelous job cleaning my carpets. I could not be more pleased! I will be calling Zerorez next month to schedule a cleaning for my marble floors and garage floors, and based on my experience with the carpets, I will definitely request Michael for this additional work as well.
Name removed, Irvine, CA

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