Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 6, 2014 — Rated 10 out of 10 by V.A. Zerorez Los Angeles
What do you like about our products and services?

clean..no chemicals..long lasting

Report a concern   May 6, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

It works better than anything else. Great employees!

Report a concern   May 6, 2014 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Rob was excellent and thurough. Carpets r beautiful.

Report a concern   May 6, 2014 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

lack of smell

Report a concern   May 6, 2014 — Rated 8 out of 10 by R.O. Zerorez Los Angeles
What could we do to improve?

TRY TO SET IT WHERE YOUR ASSOCIATE IS CLOSER TO THE TIME OF ARRIVAL AS POSSIBLE. FOR EXAMPLE IF YOU TELL THE CUSTOMER BETWEEN 10:00 AND 12:00PM THAT THE ASSOCIATE ARRIVES CLOSER TO THE EARLIEST TIME INSTEAD OF ARRIVING AFTER THE LATEST TIME. THE CUSTOMER APPRECIATES AN EARLIER ARRIVAL.

Report a concern   May 6, 2014 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks and feels better than it has since it was brand new!

Report a concern   May 6, 2014 — Rated 10 out of 10 by Andy Usborne Zerorez Los Angeles
What do you like about our products and services?

This is the fourth time I've used Zerorez, and I have recommended the service to others. Great product. Dennis did a great job.

Report a concern   May 6, 2014 — Rated 8 out of 10 by C.A. Zerorez Los Angeles
What could we do to improve?

The dog pee stains did not come out that well. For 5 days the carpet looked ok then some of the spots returnef.

Report a concern   May 5, 2014 — Rated 8 out of 10 by S.D. Zerorez Los Angeles
What could we do to improve?

awesome product and service. we have 2 very small rooms that took the nice man who came out less than 20 min to do. I would like the cost to be prorated to what the client has. we paid for 3 rooms and booked a 3 hour window. I'm sure our two 10 min rooms could have been much more affordable to us and we would be likely to have this service done regularly.

Report a concern   May 5, 2014 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Very clean in short time

Report a concern   May 5, 2014 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

It works! And the technician was very courteous and efficient.

Report a concern   May 5, 2014 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Your method of carpet cleaning with no residue is fabulous, the stains do not come back!

Report a concern   May 5, 2014 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

Technician Brian is diligent, thorough and polite. My carpets look like new.

Report a concern   May 5, 2014 — Rated 10 out of 10 by J.E.L . Recording Studios Zerorez Los Angeles
What do you like about our products and services?

Everything! Our carpets in our commercial recording studio & offices bring us a lot of "messy" traffic and with Zerorez they come out so much cleaner than any other type of cleaning service anywhere. I also have a special needs dog that is in our office 7 days a week and cannot walk so now I don't have to worry that he is getting toxic chemicals absorbed in his skin. The technicians are consistently knowledgeable, professional and extremely polite. I would highly recommend this type of cleaning over the normal method any day and after being here over 30 years, we've tried them all!

Report a concern   May 5, 2014 — Rated 9 out of 10 by Julie Chunestudy Zerorez Los Angeles
What do you like about our products and services?

Your representative was very nice and friendly. He worked quickly and did a good job. The results were good. The carpet looks clean.

Report a concern   May 5, 2014 — Rated 10 out of 10 by T.H.C. Zerorez Los Angeles
What do you like about our products and services?

I like the efficiency and results. Some technicians are more detailed, customer service oriented and care about the "after" results.

Report a concern   May 5, 2014 — Rated 10 out of 10 by F.E.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt and friendly service with good results.

Report a concern   May 5, 2014 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Clean and neat technicians

Report a concern   May 4, 2014 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

You guys do a very good job and don't leave any nasty chemical residue behind.

Report a concern   May 4, 2014 — Rated 10 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

I appreciate that no chemicals are used and the time the technician took to explain the process to me

Report a concern   May 4, 2014 — Rated 10 out of 10 by Melody Greenwald Zerorez Los Angeles
What do you like about our products and services?

It's the only service that I have ever used that I trust for proven results.
I'm always satisfied with the results.

Report a concern   May 4, 2014 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Great result, on time, nice worker. I will use zerorez again!

Report a concern   May 4, 2014 — Rated 10 out of 10 by N.P. Zerorez Los Angeles
What do you like about our products and services?

well from what you advertise your company uses no harsh chemicals.

My carpets always come out nice and clean with no residue.

Report a concern   May 4, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Quick, well mannered, hard working, great product, and wonderful results. Thank you

Report a concern   May 4, 2014 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

My carpets look beautiful after you have cleaned them.

Your workers are very professional and show up on time.

Your prices are fair.

Brett cleaned our carpets this time and he was a very nice, young man. He is friendly and personable, explains a lot about your services and was very concerned that I was happy with the outcome of my carpets before he left.

Report a concern   May 3, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

The person who cleaned my couch was both knowledgable and very friendly.

Report a concern   May 3, 2014 — Rated 10 out of 10 by J.U. Zerorez Los Angeles
What do you like about our products and services?

Clean, fast and reliable.

Report a concern   May 3, 2014 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

The tech was very helpful and informative. The carpet turned out
better than expected, which saved me thousands in replacement cost.

Report a concern   May 3, 2014 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

I like that you only use ionized water and no detergent. Your workers are always on time, careful and friendly.

Report a concern   May 3, 2014 — Rated 10 out of 10 by Carol Hooper Zerorez Los Angeles
What do you like about our products and services?

Prompt and efficient. Carpet is clean but isn't real wet and dries fast.


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