Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2014 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Zerorez gets my carpet cleaner than any other carpet cleaning company. Much cleaner! Zerorez has gotten spots out that were left from previous cleanings. I'm a fan, even telling my co-workers than I sound like a commercial! I also appreciate the techs as each one has been courteous, timely, and professional in their attitude and service.

Report a concern   May 21, 2014 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Quality of work

Report a concern   May 21, 2014 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Everything!! Took care of my dirt, no odors, very efficient service.

Report a concern   May 21, 2014 — Rated 10 out of 10 by Edith Corry Zerorez Los Angeles
What do you like about our products and services?

My floor stays cleaner for a longer time and I like the fact it doesn't take FOREVER to DRY

Your employees are always very nice and work hard to get spots up.

I had Keith Almanza and his partner yesterday and they were Super Guys.
I had Keith Almanza and his partner yesterday, I will request him again.
I will request him again.

Report a concern   May 21, 2014 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Great service, on time, called to confirm exactly when he would be here. Professional appearance of employees, job done quickly and with great care taken of my walls, floors, etc.

Report a concern   May 21, 2014 — Rated 10 out of 10 by E.A. Zerorez Los Angeles
What do you like about our products and services?

My carpet always looks fantastic

Report a concern   May 21, 2014 — Rated 10 out of 10 by John Parker Zerorez Los Angeles
What do you like about our products and services?

They work

Report a concern   May 21, 2014 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

It smelled great

Report a concern   May 21, 2014 — Rated 8 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

It's my carpet problem . Your service was fine.

Report a concern   May 21, 2014 — Rated 10 out of 10 by Matthew Gray Zerorez Los Angeles
What do you like about our products and services?

What's not to like?!? Green Products, Great Service, and Friendly Staff

Report a concern   May 21, 2014 — Rated 10 out of 10 by Suzy Kuklovsky Zerorez Los Angeles
What do you like about our products and services?

Clean, NoN-Toxic!!! Very Professional Helpful Super Personality!!!!!!!

Report a concern   May 21, 2014 — Rated 0 out of 10 by J.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Let me start off on a good note your man Daniel was very nice and represented your company well.
My issues is that there was not clear understanding that my furniture was not going to be moved until after the fact. I know it is in you document and should have been read by me but nevertheless every other companies I have used always send two people to take care of this and it is done for less cost than your one guy. Unfortunately in my Family Room your guy slid my couch back and forth and caused a wrinkle in the carpet. This area has settled down some but it has caused the carpet to stretch now so not sure what the future will bring. My 100 year old Dining Room table was also slid when I specifically told him it needed to be picked up a certain way. I was there in the house if he needed my help but unfortunately I did not catch him in time on the table. I did help him move a number of things so I could get a complete carpet cleaning. Also the stairs were left very wet more so than any other area so this took a very long time to dry. My next carpet cleaning will be done by another company that will do a complete carpet cleaning at less the cost.

Report a concern   May 21, 2014 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

How fast it dries and no residue.

Report a concern   May 20, 2014 — Rated 10 out of 10 by Lindsay Cicero Zerorez Los Angeles
What do you like about our products and services?

You're simply the best carpet cleaners around. My carpets are always spotless after you've cleaned.

Report a concern   May 20, 2014 — Rated 5 out of 10 by B.D.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The stains came right back after 5 days.
And I can not locate my invoice that was suppose to be mailed to me

Report a concern   May 20, 2014 — Rated 10 out of 10 by Patricia Samtley Zerorez Los Angeles
What do you like about our products and services?

Dana kept me informed what time he would arrive. He paid extra attention to the problem areas and he was very pleasant.

Report a concern   May 20, 2014 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

They cleaned my carpets well and there was no smell afterwards!

Report a concern   May 20, 2014 — Rated 10 out of 10 by V.L. Zerorez Los Angeles
What do you like about our products and services?

Friends recommend your company very highly and they were correct! You did a great job!

Report a concern   May 20, 2014 — Rated 10 out of 10 by Dr. Chris Connor DDS Zerorez Los Angeles
What do you like about our products and services?

Very professional. Very dependable would highly recommend this company to anyone!

Report a concern   May 20, 2014 — Rated 9 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Works well.

Report a concern   May 19, 2014 — Rated 10 out of 10 by N.T. Zerorez Los Angeles
What do you like about our products and services?

very professional and excellent service

Report a concern   May 19, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

OUR TECH DID A FANTASTIC JOB. HE WAS VERY PROFESSIONAL AND FRIENDLY!

Report a concern   May 19, 2014 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Promptness, courteous and performance of services.

Report a concern   May 19, 2014 — Rated 10 out of 10 by K.N. Zerorez Los Angeles
What do you like about our products and services?

Eduardo, your service representative was professional, personable, and thorough. He was exceptional and did a great job. I feel like this is a rarity nowadays. Thank you for being a company who employs quality people. Our carpets look amazing and with two young kids we love that there are no chemicals being used. Thank you!

Report a concern   May 19, 2014 — Rated 7 out of 10 by K.K.D. Zerorez Los Angeles
What could we do to improve?

I felt that the tile did not look very good when the cleaning was over. You could see where the water puddles dried. I would be a little iffy to have you clean tile again but the carpets look and feel great.

Report a concern   May 19, 2014 — Rated 7 out of 10 by L.H. Zerorez Los Angeles
What could we do to improve?

The cleaning was great for the middle of the floor, however the machine did not reach the corners or edges of the room. The technician explained how the machine worked and what prevents it from reaching all the way to the edge. In my opinion, the Tech should have cleaned those places by hand if necessary. Now I will have to get down on my hands and knees to clean along the edge.

Report a concern   May 19, 2014 — Rated 10 out of 10 by V.G. Zerorez Los Angeles
What do you like about our products and services?

The results were fantastic and the person who came to our house, Larry, was professional, friendly and efficient.

Report a concern   May 19, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

All natural, quick dry time, no chemicals; no odors, courteous and knowledgable associates

Report a concern   May 18, 2014 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

The carpet dried really fast. There was no strange smell. The carpet cleaner was very nice and courteous and arrived right on time.

Report a concern   May 18, 2014 — Rated 10 out of 10 by VA Desert Pac. Zerorez Los Angeles
What do you like about our products and services?

The technician arrived on time and immeditately went to work. I was very impressed that the product did not leave a smell or residue on the chairs. They looked brand new when he was done. I couldn't have asked for better service.


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